Departments We Serve

  • Finance: Enhance your financial acumen with courses in financial analysis, budgeting, and investment strategies.
  • Marketing: Stay ahead with the latest marketing trends, digital marketing strategies, and consumer behavior insights.
  • Human Resources: Learn best practices in talent management, employee engagement, and HR analytics.
  • Finance and Accounting: Gain expertise in accounting principles, financial reporting, and compliance.
  • Sales: Improve your sales techniques, negotiation skills, and customer relationship management.
  • IT: Keep up with advancements in technology, cybersecurity, and IT project management.
  • Research & Development: Foster innovation with courses on research methodologies, product development, and project management.
  • Customer Service: Enhance your customer service skills to improve customer satisfaction and loyalty.
  • Legal: Stay informed on legal compliance, corporate law, and regulatory issues.
  • Operations Management: Optimize your operations with courses on supply chain management, logistics, and process improvement.
  • Procurement: Learn effective procurement strategies, supplier management, and cost control.
  • Corporate Strategy: Develop strategic thinking, business planning, and leadership skills to drive your organization forward.

Welcome to Reeds Africa Consult’s Digital Learning Platform!

In today’s fast-paced and ever-evolving world, digital learning has become an indispensable tool for professional growth and development. At Reeds Africa Consult, we are committed to providing innovative, flexible, and effective digital learning solutions to help individuals and organizations thrive in the modern business environment.

Our Digital Learning Offerings

1. Online Courses Our extensive library of online courses covers a wide range of topics including leadership, management, technology, finance, and more. These courses are designed by industry experts to ensure you gain relevant and up-to-date knowledge and skills.

2. Virtual Workshops and Webinars Participate in interactive workshops and webinars led by seasoned professionals. These sessions provide an opportunity to learn in a collaborative environment, ask questions, and engage with peers from different industries.

3. E-Learning Modules Our e-learning modules are self-paced, allowing you to learn at your convenience. These modules are rich in multimedia content, including videos, quizzes, and interactive exercises to enhance your learning experience.

4. Customized Learning Solutions We understand that every organization has unique needs. Our team works closely with you to develop customized digital learning solutions tailored to your specific requirements, ensuring maximum impact and ROI.

5. Certification Programs Enhance your professional credentials with our certification programs. Upon completion of our courses, you will receive certificates that are recognized and valued by employers worldwide.

Why Choose Reeds Africa Consult?

Expert Instructors Our courses are developed and delivered by industry leaders and subject matter experts, ensuring you receive high-quality education.

Flexibility Learn at your own pace and schedule. Our digital learning platform is accessible anytime, anywhere, making it easy to balance learning with your personal and professional commitments.

Interactive Learning Experience Engage with the content through interactive elements and real-world scenarios. Our platform is designed to make learning engaging and effective.

Supportive Community Join a community of like-minded professionals. Share insights, discuss challenges, and grow together through our collaborative learning environment.

Success Stories

“Reeds Africa Consult’s digital learning platform has been a game-changer for our organization. The flexibility and quality of the courses have significantly improved our team’s skills and productivity.” – John M., HR Manager

“I completed the leadership certification program, and it has greatly enhanced my career prospects. The interactive modules and expert guidance were outstanding.” – Sarah K., Team Leader

Get Started Today!

Ready to take the next step in your professional development? Explore our course catalog and find the perfect program to meet your needs. Whether you are looking to upskill yourself or your team, Reeds Africa Consult is here to support you every step of the way.

Contact Us Have questions or need more information? Reach out to us at [contact email] or call us at [contact number]. Our team is here to help!


Transform your learning experience with Reeds Africa Consult’s Digital Learning Platform. Empowering you to achieve excellence, anytime, anywhere.

[Enroll Now]

Check Available Courses
per Department Below:

LR Code LR Type Man
BSMK201 Quick Win Pricing a product
BSST106 Session The 5 fundamental guidelines of company strategy
BSST123 Session Choosing between internal and external growth
BSST200 Quick Win Being an agitator for agility
BSST304 Session Redefining strategy using resource-based theory
BSST307 Session Guidelines for drawing up a strategic project
BSST311 Session What is a cost strategy?
BSST313 Session What is a differentiation strategy?
BSST319 Session What is corporate strategy?
BSST320 Session The keys to the success of a corporate strategy
BSST625 Session Value creation and corporate strategy
EJMH053 Essential Getting the team on board when planning for a change
EJMH120 Essential What is vision?
EJMH121 Essential Visioneering: creating your vision
EJMH122 Essential Making the vision concrete and operational
ESST004 Essential Redefining strategy using resource-based theory
ESST009 Essential Building your strategy at the business level
ESST011 Essential What is a cost strategy?
ESST013 Essential What is a differentiation strategy?
ESST014 Essential Conducting a differentiation strategy successfully
ESST015 Essential Analyzing your competitive position
ESST020 Essential The keys to the success of a corporate strategy
ESST021 Essential Company growth: specialization or diversification?
ESST022 Essential Managing a strategic portfolio
ESST029 Essential Understanding the challenges of corporate responsibility and of sustainable development
ESST031 Essential Managing in a socially responsible way
ESST106 Essential The 5 fundamental guidelines of company strategy
ESST107 Essential The 3 pillars of a successful strategy
ESST119 Essential What is a Strategic Business Area?
ESST123 Essential Choosing between internal and external growth
ESST125 Essential How markets evaluate a company’s performance
ESST306 Essential What is company strategy?
ESST307 Essential Guidelines for drawing up a strategic project
ESST310 Essential The value chain and competitive advantage
ESST316 Essential Value creation and strategy
ESST319 Essential What is corporate strategy?
ESST323 Essential Expanding a company through external acquisitions
ESST324 Essential Creating value for shareholders
ESST625 Essential Value creation and corporate strategy
LEAD114 Video Leader Getting the right company culture to help innovation flourish
LEAD130 Video Leader Fostering a culture of innovation
LEAD132 Video Leader Spreading innovation throughout the business
LEAD920 Video Leader Selling a new idea internally
LEAD940 Video Leader Finding your place in an ecosystem
OJIV212 Quick Win Troubleshooting a product problem
OJMH200 Quick Win How to become an experiential organization (and stay that way!)
VDAJ309 Video Faculty The Feedback wrap
VDAM309 Video Faculty Seeing beyond costs
VDAM314 Video Faculty Building business partnerships
VDAM319 Video Faculty Fostering risk-taking
VDAW312 Video Faculty Rethinking your innovation strategy
VDBS313 Video Faculty A business guide for generative AI
VDBT310 Video Faculty Unconventional growth strategies
VDCH317 Video Faculty What is the purpose of your business?
VDCH326 Video Faculty Who is your business working for?
VDCT300 Video Faculty Creating the future
VDDC307 Video Faculty How to set yourself apart from the competition
VDTP311 Video Faculty Things gone right
VDTP312 Video Faculty SMEs: economic bedrock
VDTW303 Video Faculty Know your stakeholders
WPRH201 Action Tips Demonstrating your value in order to make your professional reinvention a reality
YJCP635 Action Tips SWOT analysis for implementing cellular layout
ZDBS303 Action Tips Identify Your Opportunities to Prepare Now for Crises
ZDBT304 Action Tips Explore Your Strategy for Product Expansion
ZDBT308 Action Tips Explore Your Partnership Possibilities
ZDBT309 Action Tips Explore Co-Opetition for Growth
ZDBT310 Action Tips Explore Growth Through Socially Conscious Strategies
ZDBT314 Action Tips Always Be Seeking Growth
ZDNF348 Action Tips Bricolage: Just Get Started, Then Tinker
ZJCA726 Action Tips Ground your organization by defining its core
ZJCP632 Action Tips Implementing quality at the source
ZJCP644 Action Tips Making a Stakeholder Map
ZJEP310 Action Tips Memorizing abstract data
ZJMH121 Action Tips Incorporating “past assets” into your vision
ZJMH122 Action Tips Ensuring your vision is accessible and operational
ZJNE647 Action Tips Accurately forecast the future
ZSST015 Action Tips Determining your competitive position
ZSST106 Action Tips Analyzing your strategy in light of Sun Tzu’s principles
ZSST306 Action Tips Defining a company strategy
ZSST307 Action Tips Choosing a new strategic project
LR Code LR Type Man
EJCP644 Essential Project manager: From good to great client relationships
EJMH106 Essential What is Quality Client Service?
EJMH108 Essential Managing client dissatisfaction
EJNE301 Essential How to find arguments
EJNE302 Essential Adding strength to your arguments
EJNE635 Essential Amaze your customers
EJNE636 Essential Create magic customer service moments
EJNE637 Essential Create a winning first impression with customers
EJNE638 Essential Adapt your approach to the different types of customers
EJNE639 Essential Own the customer experience
EJNE641 Essential Make the last impression a lasting impression
EJNE642 Essential Foster a customer-oriented culture
ESMK645 Essential Design a great customer experience
ESMK646 Essential Turn customer satisfaction into customer loyalty
ESMK649 Essential Ensure the successful diffusion of innovation
LEAD098 Video Leader Beware of taking a client for granted
LEAD100 Video Leader Understand how people like to be treated
LEAD103 Video Leader Understand expectations, then exceed them
LEAD317 Video Leader Turn your customers into ambassadors
OJCA201 Quick Win How to deal with unhappy clients
OJMH406 Session What is quality client service?
OJMH407 Session Providing a service that meets the customer’s expectations
OJNE201 Quick Win Inspire trust in customers
OJNE204 Quick Win Under-promise and over-deliver
OJNE205 Quick Win Always treat your customers right
OJNE206 Quick Win Focus on the customer, not the money
OJNE207 Quick Win Turn things around with an angry customer
OJNE208 Quick Win Coach your team to customer service excellence
OJNE209 Quick Win Deliver amazing customer-centric phone service
VDBT301 Video Faculty Customer experience
ZDBT301 Action Tips Harness Customer Experience as a Growth Path
ZJCA201 Action Tips How to deal with unhappy clients with empathy
ZJCA202 Action Tips How to give effective feedback with empathy
ZJCA203 Action Tips How to manage challenging conversations
ZJMH107 Action Tips Identifying customer expectations and satisfaction
ZJMH108 Action Tips Managing customer complaints
ZJNE205 Action Tips Identify and handle common customer errors
ZJNE206 Action Tips Identify subtle customer needs
ZJNE207 Action Tips Stay calm with trying customers
ZJNE208 Action Tips Maintain a customer-centric culture
ZJNE209 Action Tips Analyze your phone habits
ZJNE636 Action Tips Diagnose your key moments in customer service
ZJNE637 Action Tips Adapt your welcome to your customer and your store
ZJNE638 Action Tips Serve a varied clientele
ESCG003 Essential What is a cost?
ESCG004 Essential Cost price: from full costs to the ABC method
ESCG005 Essential Understanding the principles of the forecasting process
ESCG009 Essential Drawing up and managing a budget
ESCG011 Essential Cost price: from partial costs to full costs
ESFI007 Essential How to analyze an income statement
ESFI009 Essential How to calculate a company’s breakeven point
ESFI015 Essential What is working capital?
ESFI034 Essential How do you analyze a by-function or by-purpose income statement?
ESFI035 Essential The 3 keys of finance
ESFI036 Essential Measuring profitability
ESFI037 Essential Evaluating financial equilibrium
ESFI038 Essential Analyzing liquidity
ESFI039 Essential Mastering valuation basics
ESFI301 Essential What is a balance sheet?
ESFI302 Essential Using the economic balance sheet to understand business cycles
ESFI303 Essential What is an income statement?
ESFI304 Essential Intermediate margins
ESFI319 Essential What is the cash flow statement?
ESFI325 Essential Introduction to financial statements
ESFI333 Essential What is a “by-function” income statement?
ESST002 Essential The theory of competitive advantage by Michael Porter
ESST003 Essential The limitations of Porter’s model
ESST312 Essential Conducting a cost strategy successfully
YSCG004 Action Tips Calculating costs with the ABC method
YSCG011 Action Tips Calculating full costs
ZSCG004 Action Tips Calculating your cost price with the full costs method
ZSCG005 Action Tips Calculating a budget
ZSCG009 Action Tips Following the budgetary process
ZSCG011 Action Tips Calculating your breakeven point
ZSRH624 Action Tips Calculating the return on investment of training
BSCG303 Session What is a cost?
BSCG304 Session Cost price: from full costs to the ABC method
BSCG305 Session Understanding the principles of the forecasting process
BSCG309 Session Drawing up and managing a budget
BSCG311 Session Cost price: from partial costs to full costs
BSFI307 Session How to analyze an income statement
BSFI309 Session How to calculate a company’s breakeven point
BSFI315 Session What is working capital?
BSFI334 Session How do you analyze a by-function or by-purpose income statement?
BSFI335 Session The 3 keys of finance
BSFI336 Session Measuring profitability
BSFI337 Session Evaluating financial equilibrium
BSFI338 Session Analyzing liquidity
BSFI601 Session What is a balance sheet?
BSFI602 Session Using the economic balance sheet to understand business cycles
BSFI603 Session What is an income statement?
BSFI604 Session Intermediate margins
BSFI619 Session What is the cash flow statement?
BSFI625 Session Introduction to financial statements
BSFI633 Session What is a “by-function” income statement?
BSMK200 Quick Win Create high-impact marketing messages
BSST312 Session Conducting a cost strategy successfully
BPRH201 Quick Win How to reinvent yourself inside your company
BSFI339 Session Mastering valuation basics
BSFI341 Session Creating value on a daily basis
BSST646 Session Developing your change capability
EJCA019 Essential Asking questions
EJCA020 Essential Rephrasing
EJCA022 Essential Active listening
EJCA023 Essential Getting to know the different levels of communication
EJCA025 Essential Dealing with interpersonal crisis
EJCA026 Essential Being aware of the role you play in a conflict
EJCA306 Essential What is self-confidence?
EJCA317 Essential Showing empathy
EJCA318 Essential Make your point more effectively
EJCA321 Essential The influence of your “perception filter”
EJCA725 Essential Harness self-empathy to make better decisions
EJCA730 Essential Connect to others for more effective work relationships
EJCA731 Essential Enhance your listening skills
EJCP643 Essential Developing your soft skills to boost your projects
EJEP018 Essential Communicating powerfully by email
EJEP301 Essential What is a good goal?
EJEP310 Essential Improving your memory
EJEP311 Essential Taking effective notes
EJEP312 Essential Analyze the organization of your work and your priorities
EJEP314 Essential Tools for planning your work
EJIV005 Essential Boost your thinking power with the help of mind maps
EJIV008 Essential Acknowledging your colleagues’ ideas
EJIV009 Essential Helping develop complex ideas in your company
EJMH132 Essential Implementing diversity into your daily working life
EJMH134 Essential Changing behavior
ESFI041 Essential Creating value on a daily basis
ESRH620 Essential Adapting to Workplace Trends
ESST308 Essential Mastering the SWOT analysis
ESST640 Essential What is agility?
ETCX001 Essential The Team Understand your manager
ETCX002 Essential The Team Adapt to increasingly complex environment
ETCX003 Essential The Team Succeed in a complex environment
ETCX004 Essential The Team Identify your strengths
ETCX005 Essential The Team Take action to develop your strengths
ETDT007 Essential The Team Work at home
LEAD102 Video Leader Don’t be afraid to step into the unknown
LEAD1022 Video Leader Navigating a new role
LEAD1128 Video Leader Be inquisitive
LEAD121 Video Leader Speak your mind
LEAD127 Video Leader Don’t be afraid to ask for help when starting a new role
LEAD128 Video Leader Stepping up to the challenge
LEAD301 Video Leader Find your personal work-life balance point
LEAD307 Video Leader Develop the ability to listen effectively
LEAD312 Video Leader Facing a tough ethical dilemma
LEAD333 Video Leader Speaking beats reading
LEAD379 Video Leader Never compromise your values
LEAD593 Video Leader Get yourself noticed
LEAD685 Video Leader Keeping things interesting is paramount
LEAD723 Video Leader Trust is fundamental
LEAD73 Video Leader Lessons from a great mentor
LEAD735 Video Leader A difficult ethical decision
LEAD923 Video Leader Be consistent in your leadership style
LEAD956 Video Leader Overcoming a challenge
OJCA319 Session Asking questions
OJCA322 Session Active listening
OJCA323 Session Getting to know the different levels of communication
OJCA326 Session Being aware of the role you play in a conflict
OJCA617 Session Showing empathy
OJEP318 Session Communicating powerfully by email
OJEP611 Session Taking effective notes
OJEP612 Session Analyze the organization of your work and your priorities
OJEP613 Session Recognize the factors in time-wasting
OJEP614 Session Tools for planning your work
OJIV305 Session Boost your thinking power with the help of mind maps
OJMH206 Quick Win 5 tips for networking
OJMH212 Quick Win Organizing your tasks
OJMH213 Quick Win 3 rules for efficient time management
OJMH415 Session Six key competencies for working across cultures
OJMH416 Session Remote communication across cultures
OJNE200 Quick Win Master the art of recovery
TTCX301 Session The Team Understand your manager
TTCX302 Session The Team Adapt to increasingly complex environment
TTCX303 Session The Team Succeed in a complex environment
TTCX304 Session The Team Identify your strengths
TTCX305 Session The Team Take action to develop your strengths
TTWB306 Session The Team Improve my well-being
VDAD300 Video Faculty Get ready for tomorrow’s jobs today
VDAD302 Video Faculty Harnessing the potential of informal learning
VDAF301 Video Faculty Direct interactions are not always best!
VDAF304 Video Faculty Stop never-ending email threads
VDAF307 Video Faculty Give yourself an offline moment!
VDAF308 Video Faculty Strong communication is culturally contextualised
VDAF309 Video Faculty Improving your writing means improving your critical thinking
VDAG307 Video Faculty Don’t lobby, ask for advice!
VDAK300 Video Faculty The importance of prompt feedback
VDAM315 Video Faculty ‘Leave something on the table’
VDAM329 Video Faculty Preparing for a VUCA world
VDBD300 Video Faculty Defining mental health
VDBD308 Video Faculty Strategies to manage panic attacks
VDBD309 Video Faculty Suicidal thoughts
VDBD310 Video Faculty Sexual assault at work: seek help!
VDBT314 Video Faculty What is growth IQ?
VDCH300 Video Faculty There is more than one way to be intelligent
VDCH305 Video Faculty Go beyond your job description
VDCH307 Video Faculty First impressions count
VDCH327 Video Faculty Living with stress
VDCH328 Video Faculty A life of learning
VDCH329 Video Faculty The long life
VDCM303 Video Faculty Diversity is your responsibility too
VDCM305 Video Faculty Embrace diversity personally
VDDB300 Video Faculty Does location still matter in the virtual world?
VDDB301 Video Faculty Resistance in the real world and the virtual world
VDDC303 Video Faculty Learning from mentors
VDDC306 Video Faculty Make yourself more visible
VDDC310 Video Faculty Celebrate what makes you different
VDDC311 Video Faculty What is intrapreneurship?
VDDC313 Video Faculty Start a side venture to advance in your career
VDDC315 Video Faculty Inject some creativity into your work
VDDC317 Video Faculty Intrapreneurs and risk-taking
VDDC318 Video Faculty An intrapreneur breaks the rules
VDDH302 Video Faculty What is curiosity?
VDDH304 Video Faculty What happens to our curiosity?
VDDH305 Video Faculty How curiosity contributes to emotional intelligence
VDTC308 Video Faculty Be careful of shortcutting your thinking
VDTC312 Video Faculty Good thinking means good writing
VDTC314 Video Faculty Know your limits
VDTP315 Video Faculty Listening excellence: core value no. 1
VDTP316 Video Faculty The difficulty of self-perception
VDTW306 Video Faculty The 80/20 principle
VDWC303 Video Faculty Boost personal credibility by association
WJMH121 Action Tips Creating your vision: the ideal day
XJCA032 Action Tips Adding impact to your communication through gestures
XPRH201 Action Tips Building the narrative of your professional reinvention
YDAC307 Action Tips Apologize for Your Mistakes
YDBT314 Action Tips The 10 Growth Paths
YDFC314 Action Tips Six Steps for Mindfully Dealing with an Emotion
YDNF343 Action Tips Write Your Uncertainty Manifesto
YJCA032 Action Tips Strengthening your communication by using your voice
YJCA722 Action Tips Diagnose the needs that motivate your feelings
YJMH366 Action Tips Activating your professional network
YPRH201 Action Tips Creating the path to your new professional objective
YSST642 Action Tips Defining your strategic intent
YTAF002 Action Tips The Team How to accept feedback in a positive way
ZDAC306 Action Tips Recognize Common Microaggressions
ZDAC307 Action Tips Speak Up About Workplace Microaggressions
ZDDC319 Action Tips Move Ahead in Your Career Like an Intrapreneur
ZDDH304 Action Tips Break Past Fear and Explore
ZDFC313 Action Tips Identify Your Approaches to Complexity
ZDFC314 Action Tips Reflect on Past Uncertainty
ZDJW303 Action Tips Take On Personal Accountability in Key Areas
ZDJW307 Action Tips Take On Accountability on Your Own
ZDNF343 Action Tips Where Does Uncertainty Mean Possibility for You?
ZDNF344 Action Tips Tackle Self-Doubt with Aplomb
ZDNF345 Action Tips Create a Risk-O-Meter and Evaluate Your Goals
ZDNF346 Action Tips Juggle Your Real Options Successfully
ZDNF349 Action Tips Challenge Your Negative Emotions and Thoughts with a Reality Check
ZDSF300 Action Tips Evaluate Your Uncertainty Ability
ZDSF301 Action Tips Take Your Uncertainty Temperature and Make Adjustments
ZJCA022 Action Tips Practising active listening
ZJCA025 Action Tips Reorienting behavior that obstructs communication
ZJCA033 Action Tips Assessing another person’s language patterns
ZJCA200 Action Tips Three steps to better channel your frustrations
ZJCA305 Action Tips Identifying the communication style of the person you are speaking with
ZJCA722 Action Tips Identify and understand your feelings
ZJCA724 Action Tips Enhance your powers of pure observation
ZJCA731 Action Tips Master the power of listening
ZJCP640 Action Tips Defining and improving your current level of maturity
ZJEP018 Action Tips Writing an effective email
ZJEP202 Action Tips Acquire a competitive skillset
ZJEP203 Action Tips Use feedback to develop professionally
ZJEP204 Action Tips How to seize the opportunity of digital learning: A 3-step guide
ZJEP220 Action Tips Apply critical thinking at work
ZJEP222 Action Tips Apply critical thinking to your logical reasoning
ZJEP312 Action Tips Summarizing your personal and professional priorities
ZJMH210 Action Tips Reducing multitasking
ZJMH216 Action Tips Improving your collaboration with colleagues from different cultures
ZJMH356 Action Tips Making an overall assessment of your role when starting a new job
ZJMH360 Action Tips Get advice from your direct supervisor when taking up a new post
ZJMH764 Action Tips Boost self-development and innovation with Exploration Days
ZJNE200 Action Tips Identify your recovery toolkit
ZJNE203 Action Tips Improve your expertise
ZJNE635 Action Tips Evaluate your level of “amazing”
ZPRH201 Action Tips Capitalizing on your past
ZSST646 Action Tips Adopting the right mindset and tools to build a change capability
ZTAF001 Action Tips The Team Take action to improve your self-esteem
ZTAF002 Action Tips The Team Take stock of your interactions with others
ZTAF003 Action Tips The Team Assess your behavior and reputation
ZTCX001 Action Tips The Team Analyze a heated discussion with your manager
ZTCX002 Action Tips The Team Adopt a positive outlook in a challenging situation
ZTCX004 Action Tips The Team Take inventory of your skills
ZTCX005 Action Tips The Team Develop a professional skill
ZTDT007 Action Tips The Team Set up a work space at home
ZTWB006 Action Tips The Team Assess your life balance
BSRH620 Session Adapting to Workplace Trends
BSRH621 Session Motivating People for Performance
BSRH622 Session Optimizing your Compensation and Benefits Program
BSRH623 Session Designing Work to Motivate Performance
BSRH624 Session Developing Talent
BSRH625 Session Attracting and Retaining Talent
BSRH626 Session Creating a Talent Management Virtuous Spiral
BSST317 Session Analyzing a complex problem by using an issue tree
BSST644 Session Flexible organizational design
EJCA024 Essential Understanding the process of conflict
EJCA308 Essential How to be assertive in difficult situations
EJCA314 Essential Resolving tension using the DESC method
EJCA722 Essential Boost productivity by understanding feelings and needs
EJCA724 Essential Observe without judgement
EJCP312 Essential Deal with the human factor in the project
EJCP313 Essential Manage the post-project phase
EJCP641 Essential Managing a team of project managers
EJEP304 Essential How to manage troublemakers
EJMH111 Essential Recognizing cultural difference
EJMH112 Essential The influence of culture upon people
EJMH113 Essential The influence of culture upon organizations and working approach
EJMH114 Essential Building trust across cultures
EJMH115 Essential Six key competencies for working across cultures
EJMH116 Essential Remote communication across cultures
EJMH130 Essential Better performance with diversity
EJMH131 Essential Are you ready for diversity?
EJMH133 Essential Managing diversity
EJMH344 Essential Annual performance reviews: an annoying obligation or a constructive opportunity?
EJMH345 Essential Four golden rules for conducting successful performance reviews
EJMH346 Essential How to use the SMAC method to formulate objectives that motivate your staff
EJMH347 Essential How to conduct performance reviews
EJMH348 Essential How to manage difficult performance review situations
EJMH349 Essential How to monitor objectives agreed to during appraisal interviews
EJMH377 Essential What is competence?
EJMH392 Essential Congratulating a colleague
EJMH393 Essential Successfully managing a personal development meeting
EJMH394 Essential Running a training session: how to prepare for it
EJMH395 Essential Building a path for your training session
EJMH396 Essential Using teaching techniques effectively
EJMH397 Essential Successfully running a training course
EJMH398 Essential Adapting teaching principles to the participants’ profile
EJMH399 Essential Dealing with a colleague who isn’t following the rules
EJMH400 Essential Responding to poor performance
EJMH401 Essential Using visual aids effectively in presentations
EJMH402 Essential Adapting your management style to your staff’s level of autonomy
EJMH403 Essential Helping your staff to progress by using the correct management style
EJMH404 Essential Using different management styles for successful one-on-one meetings
EJMH405 Essential The basics of effective people management
EJMH410 Essential Taking up the challenge of change
EJMH602 Essential Recruiting a new entrant
EJMH603 Essential How to prepare for a recruitment interview with an experienced executive
EJMH604 Essential Conducting a recruitment interview with an experienced executive
EJMH605 Essential Concluding the recruitment process
EJMH750 Essential What makes a real team?
EJMH751 Essential The stages of a team’s development
EJMH752 Essential Forming a team
EJMH753 Essential Managing difficulties within a team
EJMH754 Essential The norming phase
EJMH755 Essential Developing a successful team
EJMH756 Essential Running a management team
EJMH757 Essential Managing a team in the digital age
EJMH760 Essential The principles of Management 3.0
EJMH761 Essential How to motivate people (and how not to)
EJMH762 Essential How to collaborate (and how not to)
EJMH763 Essential How to empower people (and how not to)
EJMH764 Essential How to boost self-development and innovation (and how not to)
EJMH765 Essential How to give feedback (and how not to)
EJMH766 Essential How to better measure performance (and how not to)
EJMH767 Essential How to learn from failures and successes (and how not to)
EJMH780 Essential
EJNE007 Essential How to diagnose other people’s motivations
EJNE008 Essential How to adapt effectively to other people’s motivations
EJNE643 Essential Strengthen cross-functional relationships
EJNE644 Essential Adapt coaching to performance
EJNE648 Essential Develop an incentive program that works
EJNE651 Essential Recruit superstar salespeople
EJNE652 Essential Onboard salespeople
ESCG001 Essential Management control: managing performance
ESRH621 Essential Motivating People for Performance
ESRH622 Essential Optimizing your Compensation and Benefits Program
ESRH624 Essential Developing Talent
ESRH625 Essential Attracting and Retaining Talent
ESRH626 Essential Creating a Talent Management Virtuous Spiral
ETDT001 Essential The Team The risks and opportunities of remote working
ETDT002 Essential The Team Reach out to remote team members
ETDT003 Essential The Team Set up a geographically dispersed team
ETDT004 Essential The Team One-on-one support and motivation for remote staff
LEAD081 Video Leader Overcoming gender challenges in the workplace
LEAD1019 Video Leader Women have it tough
LEAD104 Video Leader The challenges of managing across time zones
LEAD1091 Video Leader Young leaders bring fresh thinking
LEAD112 Video Leader The importance of adapting to different cultures
LEAD118 Video Leader Prepare your people for moving on
LEAD123 Video Leader Instilling confidence in your people inspires loyalty
LEAD131 Video Leader The value a mentor can add
LEAD134 Video Leader Have a plan to measure success early on in a new role
LEAD222 Video Leader Aspire to be fair to people
LEAD223 Video Leader Invest in training your people
LEAD246 Video Leader Developing young talent
LEAD323 Video Leader Managing frustrated employees
LEAD376 Video Leader Why teaching is like leading
LEAD709 Video Leader Challenge and interest your talent
LEAD72 Video Leader A lifetime of developing talent
LEAD737 Video Leader Leaders need moral courage
LEAD751 Video Leader Making a difficult judgement call
OJCA324 Session Understanding the process of conflict
OJCA325 Session Dealing with interpersonal crisis
OJCA614 Session Resolving tension using the DESC method
OJCA724 Session Observe without judgement
OJCA733 Session Going fast versus going far with true empathy
OJCP612 Session Deal with the human factor in the project
OJCP613 Session Manage the post-project phase
OJCP631 Session Measuring processes for improvement
OJEP201 Quick Win How to facilitate learning in your organization
OJEP224 Quick Win Solve problems by diagnosing true causation
OJEP604 Session How to manage troublemakers
OJIV210 Quick Win Designing solutions for the right problems
OJMH201 Quick Win How to design the employee experience to attract and retain top talent
OJMH202 Quick Win Brain drain or brain trust
OJMH203 Quick Win Preparing for the departure of seniors
OJMH205 Quick Win What should organizations do about unconscious bias?
OJMH207 Quick Win Motivating for innovation
OJMH217 Quick Win The 5 steps to corporate cultural change
OJMH411 Session Recognizing cultural difference
OJMH412 Session The influence of culture upon people
OJMH413 Session The influence of culture upon organizations and working approach
OJMH414 Session Building trust across cultures
OJMH418 Session Improving your staff’s skills through mentoring
OJMH419 Session Treating your staff like your clients
OJMH431 Session Are you ready for diversity?
OJMH432 Session Implementing diversity into your daily working life
OJMH438 Session The challenges of motivation
OJMH439 Session Using motivational techniques effectively
OJMH440 Session Motivating people by getting to know them better
OJMH641 Session When should you coach? When should you manage?
OJMH647 Session How to conduct performance reviews
OJMH679 Session Developing skills through training
OJMH682 Session Organizing work so that it acts as training
OJMH685 Session Organizing a planned change
OJMH693 Session Successfully managing a personal development meeting
OJMH694 Session Running a training session: how to prepare for it
OJMH695 Session Building a path for your training session
OJMH696 Session Using teaching techniques effectively
OJMH697 Session Successfully running a training course
OJMH698 Session Adapting teaching principles to the participants’ profile
OJMH902 Session Recruiting a new entrant
TTDT302 Session The Team Reach out to remote team members
TTDT303 Session The Team Set up a geographically dispersed team
TTDT308 Session The Team Implement remote working in your team
TTIG301 Session The Team Understand generations at work
VDAE303 Video Faculty Speaking up for worker safety
VDAE306 Video Faculty Breaking the culture of silence
VDAE307 Video Faculty How to create psychological safety
VDAE314 Video Faculty Eliminating sexual harassment from the workplace
VDAF300 Video Faculty Virtual doesn’t mean antisocial!
VDAG304 Video Faculty The star in each of us
VDAG311 Video Faculty Anticipate emotional situations
VDAJ311 Video Faculty Celebrating learning
VDAK302 Video Faculty The importance of visual bonds
VDAK303 Video Faculty How to build trust remotely
VDAK304 Video Faculty Detox your environment
VDAK308 Video Faculty The home worker’s ritual of transition
VDAK309 Video Faculty Home workers: increase your visibility!
VDAK310 Video Faculty Security rules for mobile workers
VDAK312 Video Faculty How to implement remote working successfully
VDAM306 Video Faculty Sense and respond
VDAM307 Video Faculty Remote management
VDAM316 Video Faculty Capture the truth about your performance
VDAM317 Video Faculty Solving problems
VDAW302 Video Faculty Female leadership
VDAW303 Video Faculty Promoting women: a specific skill
VDAW304 Video Faculty The myth of the “glass ceiling”
VDAW307 Video Faculty Make attractive job offers
VDAW313 Video Faculty Parental leave: beware of stereotypes!
VDBB309 Video Faculty Hire hard, manage easy
VDBD303 Video Faculty Courageous conversations on suicidal thoughts
VDBD304 Video Faculty Dealing with sexual harassment
VDBD305 Video Faculty Burnout: prevention is better than cure
VDBT308 Video Faculty Partnerships
VDCH313 Video Faculty The shamrock: the future of organisations
VDCH316 Video Faculty Happiness at work
VDCH323 Video Faculty The organisation graduate school
VDCH330 Video Faculty Helping your staff prepare for retirement
VDCT311 Video Faculty How to appraise innovation leaders
VDDC316 Video Faculty Build a mentor board of directors
VDDC319 Video Faculty Professional development: the buck stops here!
VDDH303 Video Faculty Improve employee engagement through curiosity
VDDH306 Video Faculty How curiosity can facilitate communication and resolve conflict
VDTH300 Video Faculty Retaining millennials: keep it positive
VDTH302 Video Faculty The virtues of reverse mentoring
VDTH305 Video Faculty Let’s work on unconscious bias together
VDTH306 Video Faculty Reverse mentoring: an unexpected retention method
VDTP303 Video Faculty Hiring: no jerks
VDTP304 Video Faculty A mania for training
VDTP306 Video Faculty Women rule
VDTP309 Video Faculty Whoever tries the most stuff wins
VDTW302 Video Faculty Project decision making
XJIV304 Action Tips Running a quality improvement group (5W2H method)
XJMH132 Action Tips Being a role model for diversity
XJMH396 Action Tips Successfully conducting a discovery sequence during your training
XTDT005 Action Tips The Team Unite a geographically dispersed team using mini-projects
YDAC309 Action Tips Carry Out Fair Performance Reviews
YDDH304 Action Tips Rate Yourself Against the Four Curiosity Roadblocks
YJCA025 Action Tips Conducting a conflict resolution meeting
YJCA026 Action Tips How to get out of the victim role in conflict
YJCA033 Action Tips Setting your communication strategy to foster rapport
YJCP631 Action Tips Measuring your process
YJCP632 Action Tips Finding the root cause of a problem
YJCP643 Action Tips 5 techniques for solving conflicts
YJIV304 Action Tips Running a quality improvement group (daisy method)
YJMH132 Action Tips Encouraging participation to  favor  diversity
YJMH134 Action Tips Setting an objective for a behavior change
YJMH214 Action Tips Concluding a meeting
YJMH216 Action Tips Analyzing international differences in key aspects of culture
YJMH217 Action Tips Diagnosing your corporate culture
YJMH344 Action Tips Measuring the success of the performance review
YJMH345 Action Tips Preparing the wording for giving feedback
YJMH347 Action Tips Getting team members to express themselves during performance reviews
YJMH357 Action Tips Defining your unit’s mission
YJMH359 Action Tips Carrying out a team audit when taking up a new post
YJMH378 Action Tips Assessing your staff’s skills
YJMH379 Action Tips Evaluating a staff member’s training program
YJMH394 Action Tips Defining a learning objective for a training program
YJMH396 Action Tips Giving effective training by using demonstration
YJMH397 Action Tips Handling a question from your audience during a training program
YJMH602 Action Tips Behavior to detect in a new entrant
YJMH605 Action Tips Deciding between experienced candidates when recruiting
YJNE024 Action Tips Prepare for the first 5 minutes of the meeting
YJNE645 Action Tips Plan a sales training event
YSRH625 Action Tips Attracting the talent you need
YTDT003 Action Tips The Team Organize a contractual seminar
YTDT005 Action Tips The Team Organize a face-to-face meeting for a remote team
YTDT006 Action Tips The Team Optimize organization when remote working
YTIG003 Action Tips The Team Engage with and Motivate Your Colleagues from Generation Z
YTIG004 Action Tips The Team Establish the generational identity card of your team
ZDAC309 Action Tips Choose the Best Candidates with Equity and Equality in Mind
ZDBS304 Action Tips Choose AI As Your Co-pilot
ZDBS306 Action Tips Use AI Tools to Improve Employee Engagement and Wellbeing
ZDBS310 Action Tips Bring AI Into Your Culture and Strategy
ZDBS312 Action Tips A Checklist for Responsible AI in the Workplace
ZDDH300 Action Tips Lead a Curious Team
ZDFC321 Action Tips Create a Workplace that Embraces Complexity
ZDNF347 Action Tips Open Up Connections and Learn Like a Startup
ZDNF350 Action Tips Develop an Uncertainty-Ready Culture
ZJCA026 Action Tips Spotting ineffective attitudes in the case of a conflict
ZJCA308 Action Tips Preparing to resolve a conflict using the FOFSCA method
ZJCA728 Action Tips Make connected decisions for connected groups
ZJCA729 Action Tips Facilitate meetings that matter
ZJCA730 Action Tips Connect strongly and empathically with OFNR
ZJCA732 Action Tips The empathic communicator’s checklist
ZJCP305 Action Tips Using a flowchart to set milestones
ZJCP630 Action Tips Envisioning the ideal process and the current process
ZJCP636 Action Tips Putting an andon system into place
ZJMH106 Action Tips Evaluating the quality of customer service
ZJMH113 Action Tips Identifying your international counterparts’ cultural-preference approach to working
ZJMH118 Action Tips Planning training for your staff
ZJMH133 Action Tips Favoring diversity through recruitment
ZJMH134 Action Tips Acting on interpretations
ZJMH140 Action Tips Choosing the employee who will be motivated for the task
ZJMH200 Action Tips How to become an experiential organization and attract and retain top talent
ZJMH201 Action Tips How to choose the right system of thinking for your organization
ZJMH202 Action Tips Retaining knowledge and experience of retiring employees
ZJMH203 Action Tips Taking action to prepare for the departure of seniors
ZJMH204 Action Tips Reflecting on unconscious bias
ZJMH205 Action Tips Taking action against unconscious bias
ZJMH206 Action Tips Building a robust professional network
ZJMH214 Action Tips Holding a successful meeting
ZJMH217 Action Tips Deciding on a cultural change and then implementing it
ZJMH340 Action Tips Leading a coaching meeting effectively
ZJMH341 Action Tips Diagnosing the way to intervene, according to the nature of your team member’s problem
ZJMH345 Action Tips Assessing a team member
ZJMH347 Action Tips Carrying out a performance review
ZJMH349 Action Tips Implementing follow-up on objectives
ZJMH357 Action Tips Drawing up your unit’s identity card
ZJMH363 Action Tips Identifying cooperative and non-cooperative behavior in your team
ZJMH379 Action Tips Developing a training solution that is adapted to your staff’s needs
ZJMH380 Action Tips Preparing a meeting for training-oriented delegation
ZJMH381 Action Tips Helping a team member resolve a problem on his/her own
ZJMH382 Action Tips Choosing a training assignment for a team member
ZJMH392 Action Tips Preparing a meeting to congratulate a team member
ZJMH393 Action Tips Preparing a job assessment for a performance review
ZJMH394 Action Tips Identifying your audience’s training needs
ZJMH395 Action Tips Mapping out a training path
ZJMH396 Action Tips Making an effective presentation
ZJMH397 Action Tips Speaking effectively during your training session
ZJMH398 Action Tips Handling a difficult participant in a training program
ZJMH399 Action Tips Preparing a meeting to react to a non-respect of the rules
ZJMH400 Action Tips Preparing a meeting to manage weak performance
ZJMH602 Action Tips Typical situations to help you evaluate the behavior of a new recruit
ZJMH603 Action Tips Preparing to recruit an experienced executive
ZJMH604 Action Tips Holding a recruitment interview with an experienced executive
ZJMH605 Action Tips Taking a recruitment candidate’s references
ZJMH752 Action Tips Preparing to launch a team
ZJNE007 Action Tips Diagnosing other people’s key motivations
ZJNE303 Action Tips Laying the groundwork for your arguments by  asking questions
ZJNE304 Action Tips Laying the groundwork for your arguments by  asking questions
ZJNE645 Action Tips Define training objectives for salespeople
ZJNE648 Action Tips Change your incentive program
ZJNE651 Action Tips Prepare to interview applicants in sales
ZJNE652 Action Tips Onboarding checklist
ZSMK637 Action Tips Carrying out a digital SWOT analysis
ZSRH620 Action Tips Analyzing the changes that affect your workplace
ZSRH621 Action Tips Selecting the right rewards
ZSRH622 Action Tips Reducing turnover and attracting good employees thanks to dot-coms’ special extras
ZSRH623 Action Tips Enriching your staff’s work
ZSRH625 Action Tips Building your retention program
ZSRH626 Action Tips Taking actions to initiate and sustain a virtuous spiral
ZSST017 Action Tips Building an issue tree
ZSST200 Action Tips Developing a more change-ready organization
ZSST641 Action Tips Measuring the triple bottom line of your business unit or organization
ZSST642 Action Tips Evaluating the execution of your strategy
ZTDT002 Action Tips The Team Summarize the first visit with a remote team member
ZTDT003 Action Tips The Team Define the outline of roles for your remote team
ZTDT005 Action Tips The Team Define and organize a newsletter for your remote team
ZTDT008 Action Tips The Team Evaluate candidates for remote working
ZTIG004 Action Tips The Team Test your culture: is your working group generation-friendly?
ZTWB001 Action Tips The Team Prepare for a meeting with an unhappy team member
ZTWB002 Action Tips The Team Assess the well-being of your team
ZTWB003 Action Tips The Team Organize buddying between two team members
ZTWB005 Action Tips The Team Assess the level of expertise of your staff
OJMH646 Session How to use the SMAC method to formulate objectives that motivate your staff
BSMK637 Session Navigating through your digital landscape
EJMH357 Essential Drawing up the identity card for your unit
LEAD747 Video Leader Innovating to grow a business
OJMH209 Quick Win The 3 types of connectors
VDAF310 Video Faculty Proximity, privacy and permission for digital collaboration
VDAF312 Video Faculty Ensuring engagement and connection in a digital world
VDAF313 Video Faculty Embrace a design thinking mindset
VDAM302 Video Faculty Why invest in new technology?
VDAM312 Video Faculty Adopting information technologies
XJCP642 Action Tips Guidelines for using technology
XJMH756 Action Tips Management team and digital agility
YJCP642 Action Tips How my team is using technology
ZSST645 Action Tips Developing an agile work system
ZTDT004 Action Tips The Team Set up electronic reporting for remote team members
ZTDT006 Action Tips The Team Pick up on weak signals during phone calls
YJMH755 Action Tips Identifying behaviors for a successful team
ZJMH354 Action Tips Preparing to delegate an assignment
YJMH754 Action Tips Defining the team’s ground rules
ESRH623 Essential Designing Work to Motivate Performance
ESRH627 Essential What is Shared Leadership?
ESRH628 Essential How Can Organizations Develop Shared Leadership?
ESST017 Essential Analyzing a complex problem by using an issue tree
ESST030 Essential Understanding your economic impact and improving your relationship with stakeholders
ESST108 Essential Defining the SWOT analysis
ESST110 Essential Competitive advantage and competitive environments
ESST112 Essential Limitations and key success factors of a cost strategy
ESST642 Essential Strategizing for agility
ESST643 Essential Governance for sustainable effectiveness
ETCR003 Essential The Team Take a creative approach
ETDT005 Essential The Team Unite and motivate a geographically dispersed team
ETDT006 Essential The Team Adapt to remote working
LEAD014 Video Leader Fostering an intrapreneurial spirit
LEAD016 Video Leader Empower teams if you want great results
LEAD017 Video Leader Don’t be a know-it-all
LEAD031 Video Leader Leadership means taking responsibility
LEAD033 Video Leader If you care and are truthful, your clients will be happy
LEAD037 Video Leader Create a supportive environment where you can be demanding of one another
LEAD040 Video Leader Seeing the need that nobody else sees
LEAD041 Video Leader It’s important to turn off at the end of your working day
LEAD042 Video Leader Service is the single most important thing
LEAD049 Video Leader Support women at the early stage of their careers
LEAD062 Video Leader Understand the culture of the country you’re operating in
LEAD068 Video Leader Being aware of bias in the interviewing process
LEAD071 Video Leader Standing up to gender bias in the workplace
LEAD080 Video Leader A motivated team is an effective team
LEAD082 Video Leader Don’t let early challenges stop you
LEAD096 Video Leader The importance of a mentor for your development
LEAD097 Video Leader Use the right talent to balance your team
LEAD1016 Video Leader Your first serious job provides valuable lessons
LEAD1017 Video Leader True leaders have to take responsibility for their actions
LEAD1023 Video Leader If you work with your team they will work with you
LEAD1024 Video Leader Most people will tell you the answer if you let them speak
LEAD105 Video Leader Managing your team through a crisis
LEAD106 Video Leader Have a demanding vision
LEAD107 Video Leader Finding your own leadership style
LEAD1076 Video Leader Give your customers an ‘aha’ moment
LEAD108 Video Leader Develop people by empowering them
LEAD109 Video Leader Creating a sense of purpose through leadership
LEAD110 Video Leader Authenticity is a trait to value
LEAD111 Video Leader Work with the resources that already exist within your team
LEAD115 Video Leader Don’t be afraid to put yourself out there
LEAD119 Video Leader Helping your people advance in their careers
LEAD120 Video Leader Experiences of being a woman in the workplace
LEAD122 Video Leader Seek a career that is nourishing, not demanding
LEAD124 Video Leader Give your team their own sense of ownership
LEAD125 Video Leader You don’t have to do something just because you’re good at it
LEAD126 Video Leader Don’t underestimate your own ability to manage challenging situations
LEAD129 Video Leader Good personal chemistry creates better business with clients
LEAD133 Video Leader Managing your stress levels
LEAD135 Video Leader Give people responsibility, and give it early
LEAD142 Video Leader The first hundred days
LEAD145 Video Leader Long term planning is foolish
LEAD146 Video Leader Ideas are not the answer, ideas that work are
LEAD221 Video Leader The importance of teamwork
LEAD224 Video Leader When you feel the moment is right, be bold
LEAD228 Video Leader Don’t over-commit when starting a new role
LEAD229 Video Leader Setting the right tone strengthens your brand
LEAD235 Video Leader Trust your gut feel
LEAD243 Video Leader Don’t hesitate to close a failing business
LEAD248 Video Leader Have your own system for selling
LEAD250 Video Leader Notice the good things that people do
LEAD255 Video Leader Bullies are seldom anything other than inadequate
LEAD256 Video Leader People buy people first
LEAD257 Video Leader The essence of leadership is self-awareness
LEAD258 Video Leader Be honest with yourself
LEAD259 Video Leader Do the right thing, however difficult
LEAD282 Video Leader Educate, don’t sell
LEAD283 Video Leader Success through adversity is all the sweeter
LEAD288 Video Leader Human interaction is key in the global market
LEAD289 Video Leader Involve your customers in your decisions
LEAD290 Video Leader Ensure you have brand consistency through every channel
LEAD296 Video Leader Developing a more innovative corporate culture
LEAD297 Video Leader Don’t impose your preferred way of working on others
LEAD298 Video Leader The advantage of being a woman in the workplace
LEAD299 Video Leader When you meet a new client, give before you take
LEAD300 Video Leader Staying connected to the pulse point of your organisation
LEAD302 Video Leader You can learn from all bosses
LEAD306 Video Leader Remember that all rules are invented
LEAD309 Video Leader Teams want to be set challenging goals
LEAD310 Video Leader Try to work with people before you hire them
LEAD311 Video Leader There are no short cuts in a good hiring process
LEAD316 Video Leader Risk and opportunity in emerging markets
LEAD319 Video Leader Don’t let society dictate your work-life balance
LEAD321 Video Leader Sometimes taking a risk is the safest thing
LEAD322 Video Leader Leaders need to hear the truth
LEAD324 Video Leader Innovate by putting yourself at the heart of the problem
LEAD325 Video Leader Crank up the pressure in workshops to solve a problem
LEAD330 Video Leader The only creative technique that works
LEAD331 Video Leader Borrow other people’s recipes
LEAD332 Video Leader The power of adopting a different style of business
LEAD336 Video Leader Stories are the currency of marketing
LEAD347 Video Leader Communication is more important than delivery
LEAD359 Video Leader Delegation is a great way to develop people
LEAD580 Video Leader Have a strong central idea, then be determined
LEAD583 Video Leader Hard work is not the same as good work
LEAD588 Video Leader Market research is the enemy of innovation
LEAD590 Video Leader Give individuals responsibility
LEAD61 Video Leader The first condition of innovation is enthusiastic people
LEAD683 Video Leader Business should focus on one main thing
LEAD69 Video Leader It’s important to make a difference
LEAD691 Video Leader You’ll learn more by listening than talking
LEAD701 Video Leader Value the people doing the heavy lifting
LEAD707 Video Leader You can’t hide inside your own job
LEAD711 Video Leader You’d be amazed what your people are capable of
LEAD717 Video Leader Tell people what to do, not how to do it
LEAD725 Video Leader Young people can make anything happen
LEAD739 Video Leader Work with people on what they can do
LEAD74 Video Leader Tips for working abroad
LEAD741 Video Leader Seek common ground to resolve workplace conflict
LEAD745 Video Leader Dealing with bullies in positions of authority
LEAD749 Video Leader Use your time wisely
LEAD75 Video Leader Starting a new role
LEAD753 Video Leader Set career goals and build your personal brand
LEAD755 Video Leader Selling is as much about listening as it is about talking
LEAD757 Video Leader Figure out what makes people tick
LEAD759 Video Leader Good bosses value their people’s opinions
LEAD76 Video Leader Managing high-maintenance individuals
LEAD761 Video Leader Approaching tasks that are beyond your comfort zone
LEAD763 Video Leader Don’t wait to be told what to do
LEAD765 Video Leader Hard work alone is not enough
LEAD767 Video Leader A supportive boss
LEAD769 Video Leader A good Chairman-CEO relationship
LEAD77 Video Leader You have no business without trust
LEAD78 Video Leader Secure a meeting with any new boss
LEAD79 Video Leader Do your due diligence
LEAD794 Video Leader Don’t forget to surprise and delight your clients
LEAD795 Video Leader Getting full benefit from your global network
LEAD796 Video Leader Businesses need a passionate purpose
LEAD797 Video Leader Global companies need consistent levels of quality
LEAD799 Video Leader The importance of cultural fit when hiring
LEAD801 Video Leader The advantage of giving your people ownership
LEAD841 Video Leader Don’t get too emotionally attached to a project
LEAD902 Video Leader There’s an upside to every job
LEAD903 Video Leader Find a career that excites you
LEAD904 Video Leader Friction points are an opportunity to delight clients
LEAD905 Video Leader Providing great client service
LEAD906 Video Leader Find a business partner who shares your moral compass
LEAD918 Video Leader Building a culture of deliverable innovation
LEAD919 Video Leader Innovation is not just about good ideas
LEAD921 Video Leader Don’t be too critical when you start a new role
LEAD922 Video Leader Always field the best possible team
LEAD924 Video Leader The make-up of high-performing teams
LEAD93 Video Leader Keep your relationships in a good state of repair
LEAD935 Video Leader The true cost of tolerating poor performance
LEAD936 Video Leader Attitude is more important than intellect
LEAD937 Video Leader It’s critical to believe in the company and the product
LEAD938 Video Leader Treat your employees like grown-ups
LEAD939 Video Leader Overcoming challenges by having the courage of your convictions
LEAD94 Video Leader Don’t accept poor quality team members
LEAD941 Video Leader People can handle bad news
LEAD954 Video Leader Make it OK for people to adopt different leadership styles
LEAD955 Video Leader Modify your leadership style to suit the situation
LEAD957 Video Leader Understand the circumstances in which you as a leader thrive
LEAD958 Video Leader Why you need to build a good network
LEAD959 Video Leader Managing the modern workforce
LEAD99 Video Leader Pursue substance over image
LEAD992 Video Leader Living in different countries is invaluable
LEAD994 Video Leader Everybody involved in a project needs to derive value from it
OJCA200 Quick Win How to channel frustrations through empathy
OJCA202 Quick Win How to give effective feedback with empathy
OJCA606 Session What is self-confidence?
OJCA607 Session Formulating a request, expressing a refusal
OJCA608 Session How to be assertive in difficult situations
OJCA618 Session Make your point more effectively
OJCA621 Session The influence of your “perception filter”
OJCA722 Session Boost productivity by understanding feelings and needs
OJCA725 Session Harness self-empathy to make better decisions
OJCA726 Session Empower your team by clarifying the organization’s DNA
OJCA727 Session Energize your team by connecting to needs
OJCA728 Session Make effective group decisions
OJCA729 Session Create meetings that matter
OJCA730 Session Connect to others for more effective work relationships
OJCA731 Session Enhance your listening skills
OJCP604 Session Define the project and assign key roles
OJCP605 Session Set the project milestones
OJCP606 Session Break down the project
OJCP607 Session Organize the project and negotiate for resources
OJCP608 Session Launch the project under the right conditions
OJCP609 Session Control the project
OJCP610 Session Close the project
OJCP611 Session Manage project risk
OJCP630 Session Lean philosophy
OJCP633 Session One-piece flow
OJCP634 Session Just in time
OJCP635 Session Cellular layout
OJCP636 Session Continuous improvement
OJCP640 Session Improving your project management maturity
OJCP641 Session Managing a team of project managers
OJEP200 Quick Win How to build strong team performance with a Shared Mental Model
OJEP222 Quick Win Use logical reasoning to make better decisions
OJEP223 Quick Win Use critical thinking to leverage feedback
OJEP302 Session Setting clear, achievable goals
OJEP601 Session What is a good goal?
OJIV211 Quick Win Organizing an ideation session
OJIV304 Session Involvement techniques for effective meetings
OJIV306 Session Getting ideas flowing
OJIV307 Session Helping to implement ideas
OJIV308 Session Acknowledging your colleagues’ ideas
OJIV309 Session Helping develop complex ideas in your company
OJIV603 Session Using the Post-it® method to involve everyone in large meetings
OJMH208 Quick Win What is connectional intelligence?
OJMH210 Quick Win Multitasking: friend or foe?
OJMH211 Quick Win Being in the flow
OJMH214 Quick Win 6 tips to improve meetings
OJMH216 Quick Win Dealing with the challenge of intercultural collaboration
OJMH328 Session What is delegation?
OJMH330 Session What is the best way to delegate?
OJMH353 Session Getting the team on board when planning for a change
OJMH362 Session What is transverse management?
OJMH365 Session Asserting your leadership in a non-hierarchical relationship
OJMH408 Session Managing client dissatisfaction
OJMH409 Session Management that encourages staff to be client-oriented
OJMH420 Session What is vision?
OJMH421 Session Visioneering: creating your vision
OJMH422 Session Making the vision concrete and operational
OJMH423 Session Preparing to implement the vision
OJMH424 Session Building on the values and motivation of your people
OJMH425 Session Getting your teams to adopt the vision
OJMH427 Session What is leadership?
OJMH430 Session Better performance with diversity
OJMH433 Session Managing diversity
OJMH434 Session Changing behavior
OJMH634 Session Psychology in management
OJMH636 Session How to improve your coaching by understanding people better
OJMH640 Session Fundamental coaching tools
OJMH643 Session How to prepare your meetings by using the CPA method
OJMH644 Session Annual performance reviews: an annoying obligation or a constructive opportunity?
OJMH645 Session Four golden rules for conducting successful performance reviews
OJMH648 Session How to manage difficult performance review situations
OJMH649 Session How to monitor objectives agreed to during appraisal interviews
OJMH650 Session How to keep your meetings under control from the very start
OJMH651 Session How to run meetings efficiently
OJMH652 Session How to conclude your meetings
OJMH654 Session Monitoring delegation
OJMH655 Session What to do when an assignment goes wrong
OJMH657 Session Drawing up the identity card for your unit
OJMH658 Session Carrying out a diagnosis of your team
OJMH659 Session Taking stock of your team
OJMH660 Session Your first steps as a manager: a few golden rules
OJMH663 Session Developing cooperative behavior
OJMH664 Session Ensuring cooperation: understanding your key stakeholders
OJMH666 Session Networking
OJMH669 Session Leading a brainstorming session
OJMH670 Session Preparing a convincing presentation
OJMH677 Session What is competence?
OJMH678 Session Choosing which skills to develop in your team
OJMH680 Session Developing skills by delegating
OJMH681 Session Developing your team’s skills through individual coaching: the GROW approach
OJMH683 Session Handling planned changes successfully
OJMH684 Session Choosing the right strategy for implementing a change
OJMH686 Session Change projects: the crucial role of communication
OJMH687 Session Day-to-day management of a planned change
OJMH688 Session Change leadership: some ethical issues
OJMH689 Session How to use the SMART method to formulate pertinent objectives that motivate your staff
OJMH690 Session Giving constructive feedback
OJMH691 Session Supporting your team members through change
OJMH692 Session Congratulating a colleague
OJMH699 Session Dealing with a colleague who isn’t following the rules
OJMH700 Session Responding to poor performance
OJMH701 Session Using visual aids effectively in presentations
OJMH702 Session Adapting your management style to your staff’s level of autonomy
OJMH703 Session Helping your staff to progress by using the correct management style
OJMH704 Session Using different management styles for successful one-to-one meetings
OJMH705 Session The basics of effective people management
OJMH710 Session Taking up the challenge of change
OJMH750 Session What makes a real team?
OJMH751 Session The stages of a team’s development
OJMH752 Session Forming a team
OJMH753 Session Managing difficulties within a team
OJMH754 Session The norming phase
OJMH755 Session Developing a successful team
OJMH756 Session Running a management team
OJMH757 Session Managing a team in the digital age
OJMH760 Session The principles of Management 3.0
OJMH761 Session How to motivate people (and how not to)
OJMH762 Session How to collaborate (and how not to)
OJMH763 Session How to empower people (and how not to)
OJMH764 Session How to boost self-development and innovation (and how not to)
OJMH765 Session How to give feedback (and how not to)
OJMH766 Session How to better measure performance (and how not to)
OJMH767 Session How to learn from failures and successes (and how not to)
OJMH904 Session Conducting a recruitment interview with an experienced executive
OJMH905 Session Concluding the recruitment process
OJNE307 Session How to diagnose other people’s motivations
OJNE308 Session How to adapt effectively to other people’s motivations
TTCR302 Session The Team Make creative ideas emerge
TTCR303 Session The Team Take a creative approach
TTCR304 Session The Team Boost group creativity
TTDT301 Session The Team The risks and opportunities of remote working
TTDT304 Session The Team One-on-one support and motivation for remote staff
TTDT305 Session The Team Unite and motivate a geographically dispersed team
TTDT306 Session The Team Adapt to remote working
TTDT307 Session The Team Work at home
TTIG303 Session The Team Manage different generations
TTIG304 Session The Team Lead a mixed-generation team
TTWB301 Session The Team Understand how well-being at work relates to me as a manager
TTWB302 Session The Team Assess the level of healthy performance in my team
TTWB303 Session The Team Set a well-being framework for your team
TTWB304 Session The Team Get the mindset of a “well-being manager”
TTWB305 Session The Team Ensure that your team members are fully committed
UJMH357 Action Tips Making an overall assessment of your unit’s suppliers
UJMH384 Action Tips Selecting the right strategy for change
VDAC300 Video Faculty What are diversity and inclusion?
VDAD301 Video Faculty Continuous learning for agility
VDAD303 Video Faculty How to use constructive conflict to boost social learning
VDAD304 Video Faculty The importance of a safe learning environment
VDAD305 Video Faculty Learning is a cycle of continuous improvement
VDAD306 Video Faculty Innovation means embracing failure
VDAD307 Video Faculty Seek critical feedback to boost your development
VDAD308 Video Faculty The Shared Mental Model as the key to team performance
VDAD309 Video Faculty Be aware of the curse of knowledge
VDAD310 Video Faculty Information vs training in the digital era
VDAD311 Video Faculty Different generations offer more opportunities for development
VDAD312 Video Faculty Learning from failure means learning that lasts
VDAE300 Video Faculty What is psychological safety?
VDAE301 Video Faculty The value of a culture of candour
VDAE302 Video Faculty Why psychological safety leads to sustained performance
VDAE304 Video Faculty The dangers of excessive confidence in authority
VDAE305 Video Faculty Why avoidable failures happen
VDAE308 Video Faculty How to set the stage for psychological safety
VDAE309 Video Faculty How to invite participation
VDAE310 Video Faculty How to respond productively
VDAE311 Video Faculty The science of failure
VDAE313 Video Faculty Overcoming resistance to change
VDAE315 Video Faculty What is teaming?
VDAF302 Video Faculty Cutting and pasting kills innovation and problem solving
VDAF303 Video Faculty Changing organisational culture is a holistic process!
VDAF305 Video Faculty Pick your technology and stick with it!
VDAF306 Video Faculty Think before you send!
VDAF311 Video Faculty When conflicts arise, “slow” communication is best!
VDAG301 Video Faculty Identifying your staff’s motivations
VDAG302 Video Faculty The quiet leadership style
VDAG303 Video Faculty Don’t brainstorm, brain write !
VDAG305 Video Faculty The best motivating emotion
VDAG306 Video Faculty The power of giving
VDAG310 Video Faculty Boost your personal network
VDAG312 Video Faculty The quiet time policy
VDAJ300 Video Faculty The principles of Management 3.0
VDAJ301 Video Faculty Boost self-development within your team
VDAJ302 Video Faculty The truth behind your organisational culture
VDAJ303 Video Faculty How to get things done your way?
VDAJ304 Video Faculty Recipes for a great manager!
VDAJ305 Video Faculty How to make a successful business plan
VDAJ306 Video Faculty Stop negotiating, use a Salary formula
VDAJ307 Video Faculty Use stories to strengthen your values
VDAJ308 Video Faculty Get rid of bonuses, make use of peer crediting
VDAJ310 Video Faculty Allow your employees to say no
VDAJ312 Video Faculty Do you know what it takes to be agile?
VDAJ313 Video Faculty Boost motivation, use the Kudo-box
VDAJ314 Video Faculty Get rid of performance targets, measure yourself!
VDAJ315 Video Faculty The death of the annual appraisal
VDAJ316 Video Faculty Before you change, find the inner fire
VDAK301 Video Faculty How to stay in control as a remote worker
VDAK305 Video Faculty Switching your mindset from input to output
VDAK306 Video Faculty How to support your team when implementing desk-sharing
VDAK307 Video Faculty Managing knowledge and information
VDAK311 Video Faculty Desk-sharing: an opportunity to expand your network
VDAK313 Video Faculty Dealing with the open-plan chatterbox
VDAK314 Video Faculty How to contribute to your team’s wellbeing
VDAK315 Video Faculty How to encourage cooperation
VDAK316 Video Faculty Smart workers embrace new communication tools
VDAM300 Video Faculty Process reviews
VDAM301 Video Faculty Perform simple experiments
VDAM303 Video Faculty The new management paradigm
VDAM304 Video Faculty Going beyond planning and execution
VDAM305 Video Faculty Mid-management is the key
VDAM308 Video Faculty Working with new technologies
VDAM310 Video Faculty Practising win-win negotiation
VDAM311 Video Faculty Creating a collaborative mindset
VDAM313 Video Faculty Finding good business partners
VDAM320 Video Faculty The fallacy of disruption-focused thinking
VDAM321 Video Faculty Be a culture-neutral leader
VDAM322 Video Faculty Agility is not the solution to everything
VDAM323 Video Faculty Being first to market is not an automatic key to success
VDAM324 Video Faculty Fostering creativity in a thought-driven world
VDAM325 Video Faculty Are SMART objectives still relevant in the digital world?
VDAM326 Video Faculty When you say win-win, mean it!
VDAM327 Video Faculty Leadership responses in a VUCA world
VDAM328 Video Faculty Dealing with complexity
VDAW300 Video Faculty How to address women, in order to attract all possible assets
VDAW305 Video Faculty The leaders of tomorrow are not the “heroes” of yesterday
VDAW308 Video Faculty Leaders of today, seek followership!
VDAW310 Video Faculty Use both your brains!
VDAW311 Video Faculty Risk management: a question of hormones?
VDAW314 Video Faculty New leaders are not power-hungry
VDAW315 Video Faculty Decision-makers: when to let others do the talking
VDAW316 Video Faculty Are you letting your team grow?
VDBB301 Video Faculty Stick up for your team
VDBB307 Video Faculty Expecting or inspecting?
VDBD301 Video Faculty The mind-body connection
VDBD302 Video Faculty Addressing bullying in your team
VDBD306 Video Faculty Take responsibility for your mental health at work
VDBD307 Video Faculty Dealing with a workload spiralling out of control
VDBS300 Video Faculty Leadership first, tech last
VDBS301 Video Faculty What is computational leadership?
VDBS302 Video Faculty How to apply computational leadership
VDBS303 Video Faculty Leading through crisis with AI
VDBS304 Video Faculty Using AI as a co-pilot
VDBS305 Video Faculty Using training bots to boost preparedness
VDBS306 Video Faculty Boost employee engagement and wellbeing with AI
VDBS307 Video Faculty Boost competence with AI
VDBS308 Video Faculty Boost autonomy with AI
VDBS309 Video Faculty Boost relatedness with AI
VDBS310 Video Faculty How to be ready to lead with AI
VDBS311 Video Faculty Setting a strategic AI innovation agenda
VDBS312 Video Faculty Principles for using AI responsibly
VDBT300 Video Faculty What it takes to grow
VDBT307 Video Faculty Manage churn
VDBT309 Video Faculty Co-opetition
VDBT312 Video Faculty The one thing is: it’s never one thing
VDBT313 Video Faculty The art of sequencing your strategic initiatives
VDCH301 Video Faculty The power of the E factor
VDCH302 Video Faculty Get the “unspoken contract” out into the open
VDCH303 Video Faculty When everything is fine… change!
VDCH304 Video Faculty The territorial itch
VDCH306 Video Faculty Show your people the way to more independence
VDCH308 Video Faculty Are you in a marathon or a horse race?
VDCH309 Video Faculty Are you using the stroking formula?
VDCH310 Video Faculty The keys to a balanced relationship
VDCH311 Video Faculty Preventing negative power in your team
VDCH312 Video Faculty The secret of an outstanding team
VDCH314 Video Faculty Be a portfolio worker!
VDCH315 Video Faculty Learn from your experience
VDCH319 Video Faculty The butterfly economy: small is beautiful
VDCH320 Video Faculty The butterfly collective – a flexible organisation
VDCH321 Video Faculty The platform organisation
VDCH322 Video Faculty The invisible organisation
VDCH324 Video Faculty What can we learn from the theatre?
VDCH325 Video Faculty What can choirs tell us about accountability?
VDCH331 Video Faculty The inside out organisation
VDCM300 Video Faculty Is your business aligned with the diversity of your market?
VDCM302 Video Faculty Diversity: people at the top really can make a difference!
VDCM306 Video Faculty Diversity: are you a role model?
VDCM307 Video Faculty Diversity is profitable
VDCM308 Video Faculty Diversity: look at all the strands!
VDCM309 Video Faculty Diversity affects us all!
VDCM310 Video Faculty Ignore diversity at your peril!
VDCT302 Video Faculty The execution side of innovation
VDCW300 Video Faculty Why sustainable effectiveness and why now?
VDCW301 Video Faculty There is no such thing as sustainability without agility
VDCW302 Video Faculty Agility and strategic thinking
VDCW303 Video Faculty We want to be just like Google
VDCW304 Video Faculty Change management, as we know it, is dead
VDCW305 Video Faculty Culture eats strategy for breakfast
VDCW306 Video Faculty Agile organisations are not perfect
VDCW307 Video Faculty Thinking ahead, imagining ahead
VDCW308 Video Faculty Sustainable work structures: dumping the job description
VDCW309 Video Faculty Who’s on board?
VDCW310 Video Faculty Being an agitator for agility
VDCW311 Video Faculty Flexible design: maximising surface area
VDCW312 Video Faculty What is agility?
VDDC302 Video Faculty Figuring out the job that is right for you
VDDC304 Video Faculty Understand your personal brand
VDDC305 Video Faculty Creating your own narrative
VDDC308 Video Faculty Leverage your volunteer activities to get ahead at work
VDDC309 Video Faculty Don’t be afraid to take a step back to move forward
VDDC314 Video Faculty Build a strategic network
VDDH300 Video Faculty How to instil curiosity in your team
VDDH301 Video Faculty The benefits of curiosity
VDDH310 Video Faculty Let go of the past to make way for curiosity
VDKG309 Video Faculty Optimise decision-making with AI
VDKG310 Video Faculty Leveraging data and company culture for AI readiness
VDKG311 Video Faculty The skills and infrastructure you need for AI readiness
VDKG312 Video Faculty Find high-impact AI opportunities
VDKG314 Video Faculty Measuring the success of AI
VDKG315 Video Faculty The jump-start AI approach
VDKW300 Video Faculty Opportunities in tough times
VDKW301 Video Faculty Keys to a successful strategy
VDKW302 Video Faculty Figures are what really counts
VDKW304 Video Faculty Risk management: don’t cross the line
VDKW305 Video Faculty In tough times, focus on your core business
VDTC305 Video Faculty What you see isn’t all there is
VDTC306 Video Faculty Seek refutation over confirmation
VDTC309 Video Faculty Always reframe important questions
VDTC310 Video Faculty Spell out hidden assumptions
VDTC311 Video Faculty Don’t explain things that need no explanation
VDTC313 Video Faculty Use technology well
VDTH301 Video Faculty Tap into generational differences
VDTH303 Video Faculty 5 tips to make reverse mentoring work
VDTH304 Video Faculty How can you find your reverse mentor?
VDTH307 Video Faculty The Titanium rule
VDTH308 Video Faculty Generations: the new sticky spots
VDTP300 Video Faculty Excellence is the next 5 minutes
VDTP301 Video Faculty Tuck the shower curtain in
VDTP302 Video Faculty Put people (really) first
VDTP305 Video Faculty First-line leaders: enterprise asset no. 1
VDTP307 Video Faculty Hard is soft. Soft is hard
VDTP308 Video Faculty Culture eats strategy for breakfast
VDTP310 Video Faculty A passion for design: differentiator no. 1
VDTP313 Video Faculty Cost-cutting is a death spiral
VDTP314 Video Faculty Managing by wandering around
VDTP317 Video Faculty Showing acknowledgement and respect
VDTP318 Video Faculty Treat each team member as a unique person
VDTP319 Video Faculty The speed trap
VDTP320 Video Faculty Outread them
VDTP321 Video Faculty Developing people beyond their wildest dreams
VDTW300 Video Faculty The advantages of the critical chain
VDTW301 Video Faculty Sidestepping common miscalculations in your project estimates
VDTW304 Video Faculty Finishing your project on time
VDTW305 Video Faculty Know your project exclusions
VDTW307 Video Faculty The virtues of project management basics
VDTW308 Video Faculty How to succeed in an impossible mission
VDTW309 Video Faculty The value of a strong project management office
VDTW310 Video Faculty Finding solutions to everyday problems
VDTW311 Video Faculty Letting corporate strategy drive project selection
VDVM300 Video Faculty What does it mean to be a leader today?
VDVM301 Video Faculty What is the leadership contract?
VDVM302 Video Faculty Do you define yourself as a leader?
VDVM303 Video Faculty Are you a deliberate leader?
VDVM304 Video Faculty Are you clear about your leadership obligations?
VDVM305 Video Faculty Do you know about the hard rules of leadership?
VDVM306 Video Faculty Do you have enough resilience and resolve to be a leader?
VDVM307 Video Faculty Who has your back?
VDVM308 Video Faculty Who is your real competition?
VDVM309 Video Faculty Do you hold people to high performance standards?
VDVM310 Video Faculty Earn your right to lead
VDVM311 Video Faculty Be aware of your colleagues’ personal struggles
VDWC300 Video Faculty Reinforce team dynamics with authoritative speaking
VDWC302 Video Faculty Grow your network by creating personal connection
VDWC304 Video Faculty Don’t just set goals, concentrate on them continuously!
VDWC305 Video Faculty Fight against the imposter syndrome to build self-confidence
VDWC306 Video Faculty A true leader embraces failure
VDWC307 Video Faculty Owning your online image
WJCA026 Action Tips How to get out of the rescuer role in conflict
WJMH357 Action Tips Making an overall assessment of your unit’s key processes
WJMH384 Action Tips Managing stakeholders in a change project
XDNF343 Action Tips Play the Infinite Game
XJCA025 Action Tips Developing a long-term plan for dealing with conflict
XJCA026 Action Tips How to get out of the persecutor role in a conflict
XJCP631 Action Tips Optimizing your process
XJCP632 Action Tips Detecting multiple causes
XJIV007 Action Tips Keeping track of your team’s production of ideas
XJMH121 Action Tips Preparing your mind and body for effective visioneering
XJMH343 Action Tips Defining the roles of each participant in a meeting
XJMH357 Action Tips Making an overall assessment of your unit’s clients
XJMH384 Action Tips Determining a method for your change management
XJMH602 Action Tips Recruiting a new entrant: summary of the interview
XJMH752 Action Tips Building a team through interaction
XJMH753 Action Tips Asking yourself the right questions when conflict arises
XJMH754 Action Tips Expressing the strength of the team project
XJMH755 Action Tips Supporting the growth of your team
YDFC321 Action Tips Ensure Playtime at Work
YDNF344 Action Tips Find Inspiration with Dumbo Feathers
YDNF347 Action Tips Adapt in Uncertainty: Cognitive Flexibility and Pivoting
YJCP641 Action Tips Write your team charter
YJEP314 Action Tips Sorting out what is urgent and what is important
YJIV007 Action Tips Recording your team’s ideas
YJMH030 Action Tips Identifying the right person when delegating
YJMH053 Action Tips Organizing a meeting to secure support for a difficult change
YJMH121 Action Tips Pinpointing what you want in your vision
YJMH133 Action Tips Favoring diversity through evaluation
YJMH343 Action Tips Preparing a meeting
YJMH384 Action Tips Determining the desired outcome for a change project
YJMH387 Action Tips Managing risk in a change management project
YJMH393 Action Tips Preparing a team member’s development plan for a performance review
YJMH750 Action Tips Taking stock of your team’s dynamic
YJMH751 Action Tips Disbanding a team : the “adjourning” stage
YJMH752 Action Tips Defining your team’s mission
YJMH753 Action Tips Encouraging a positive attitude within the team
YJMH756 Action Tips Building a management team together
YJMH766 Action Tips Better measure performance with the Scoreboard Index
YTWB002 Action Tips The Team Survey your team with the “team check-in” tool
YTWB005 Action Tips The Team Formulate the role of your team members clearly
YTWB006 Action Tips The Team Put the challenges of a stressful assignment into perspective
ZCEP304 Action Tips Making better decisions
ZCIV301 Action Tips Making a vision or a project reality
ZDAC300 Action Tips Analyze Diversity and Inclusion in Your Team
ZDAC301 Action Tips Take Daily Action as an Ally
ZDAC304 Action Tips Take on the Challenge of Allyship and Advocacy
ZDBS301 Action Tips Take a Computational Leadership Approach
ZDBT300 Action Tips Explore Your Approach to the 10 Growth Paths
ZDBT307 Action Tips Explore Your Strategies for Reducing Churn
ZDDH301 Action Tips Set a Raging Fire Under Your Curiosity
ZDFC317 Action Tips Tackle a Complex Problem
ZDJW302 Action Tips Avoid the Blame Game
ZDJW306 Action Tips Develop a Shared Team Understanding of Accountability
ZDJW309 Action Tips Sharing Accountability: A Cheat Sheet
ZDMM304 Action Tips Strategize to Boost Your Team’s Accountability
ZDSF302 Action Tips Face Uncertainty Through the Elements of Storytelling
ZDSF303 Action Tips Identify Your Uncertainty Balancers
ZDSF304 Action Tips Define Your Guiding Values for a Project with Lots of Unknowns
ZDSF305 Action Tips Ride Out Adversity in Uncertain Times
ZDSF307 Action Tips Invoke Magic by Living “As If…”
ZDVM309 Action Tips Offer Feedback That Boosts Accountability
ZJCA314 Action Tips Expressing frustrations in a constructive manner (the DESC method)
ZJCA725 Action Tips Travel through the self-empathy process to arrive at great decisions
ZJCA727 Action Tips Boost team performance by defining leveraging needs
ZJCP304 Action Tips Assigning roles in the project
ZJCP306 Action Tips Breaking the project down into separate tasks
ZJCP308 Action Tips Determining the conditions for the launch of a project
ZJCP309 Action Tips Monitoring progress and managing variance
ZJCP310 Action Tips Closing the project
ZJCP311 Action Tips Managing project risk
ZJCP631 Action Tips The process view
ZJCP633 Action Tips Reducing batch size
ZJCP634 Action Tips Implementing kanban
ZJCP635 Action Tips Identifying product families
ZJCP641 Action Tips Your key roles as a manager of project managers
ZJCP642 Action Tips Get the most out of technology for project management
ZJCP643 Action Tips Boost your 3 key soft skills as a project manager
ZJEP200 Action Tips Boost the Shared Mental Model of your team
ZJEP201 Action Tips Facilitate learning in your team
ZJEP221 Action Tips Manage a crisis as a critical thinker
ZJEP223 Action Tips Harness feedback during a presentation
ZJEP224 Action Tips Solve a problem as a critical thinker
ZJEP301 Action Tips Setting a good goal
ZJEP314 Action Tips Analyzing the breakdown of your activities
ZJIV005 Action Tips Creating a mind map
ZJIV006 Action Tips Taking stock of the exchange of ideas within your team
ZJIV007 Action Tips Responding to a team member’s simple idea
ZJIV009 Action Tips Responding to a team member’s complex idea
ZJIV211 Action Tips Organizing efficient ideation sessions
ZJIV212 Action Tips Troubleshooting your product challenges
ZJIV213 Action Tips Organizing your product development process
ZJIV303 Action Tips Preparing to carry out a Post-it® meeting
ZJIV304 Action Tips Defining a method for group work (flow flower technique)
ZJMH030 Action Tips Identifying activities to delegate
ZJMH053 Action Tips Organizing a meeting to secure support for a change
ZJMH065 Action Tips Identifying your leadership practices
ZJMH132 Action Tips Favoring diversity by being open toward others
ZJMH139 Action Tips Presenting assignments in a motivating way
ZJMH207 Action Tips Motivating your employees for innovation
ZJMH208 Action Tips Understanding your connectional intelligence strengths and weaknesses
ZJMH209 Action Tips Tapping into the strengths of each type of connectors in your network
ZJMH211 Action Tips Setting up the conditions to improve your productivity
ZJMH212 Action Tips Using categorical organization for your to-do list
ZJMH213 Action Tips Implementing the rules for efficient time management
ZJMH343 Action Tips Deciding on the timeliness and structure of a meeting
ZJMH344 Action Tips Assessing a team member
ZJMH346 Action Tips Setting stimulating objectives
ZJMH351 Action Tips Leading the discussion during a meeting
ZJMH355 Action Tips Putting a delegated assignment back on track
ZJMH358 Action Tips Carrying out an audit of your unit
ZJMH359 Action Tips Carrying out a first meeting with a team member
ZJMH366 Action Tips Identifying your professional network
ZJMH369 Action Tips Encouraging active listening in your team
ZJMH370 Action Tips Preparing a convincing presentation
ZJMH378 Action Tips Identifying the skills that need to be developed in your team
ZJMH383 Action Tips Scoping a change project
ZJMH384 Action Tips Determining a change strategy
ZJMH385 Action Tips Organizing your change management project
ZJMH386 Action Tips Determining a communication plan for your change management project
ZJMH387 Action Tips Drawing up a steering checklist in a change project
ZJMH388 Action Tips Ensuring a project is ethical
ZJMH389 Action Tips Setting stimulating objectives
ZJMH390 Action Tips Preparing feedback
ZJMH391 Action Tips Supporting your team members through change
ZJMH402 Action Tips Identifying the management style to adopt with a team member
ZJMH405 Action Tips Carrying out an assessment of your team member expectations of you
ZJMH410 Action Tips Successfully controlling change
ZJMH750 Action Tips Taking stock of your team
ZJMH751 Action Tips Identifying the stages of a team’s development
ZJMH753 Action Tips Managing tensions within the team
ZJMH754 Action Tips Clarifying roles within the team
ZJMH755 Action Tips Conducting a performance meeting with your team
ZJMH756 Action Tips Assessing how a management team operates
ZJMH757 Action Tips Are you a manager for the digital age?
ZJMH761 Action Tips Better motivate people with the Kudo Box
ZJMH762 Action Tips Boost collaboration with the Personal Map
ZJMH763 Action Tips Empowering people using  the Delegation Board
ZJMH765 Action Tips Giving effective feedback using the Feedback Wrap
ZJMH766 Action Tips Set strong objectives and metrics
ZJMH767 Action Tips Boost learning from failures and successes with the Celebration Grid
ZJNE639 Action Tips Identify moments of accountability
ZJNE640 Action Tips Ask the right “extra questions”
ZJNE642 Action Tips Develop your team’s mantra
ZSRH627 Action Tips Participating in shared leadership
ZSST009 Action Tips Determining your strategy at business level
ZSST107 Action Tips Defining the 3 pillars of a successful strategy
ZSST201 Action Tips Make better strategic decisions
ZSST308 Action Tips Conducting a strategic SWOT analysis
ZSST310 Action Tips Building a competitive advantage on the basis of the value chain
ZSST640 Action Tips Implementing the 4 agility routines
ZTCR004 Action Tips The Team Make your team more creative
ZTCX003 Action Tips The Team Prepare for a professional discussion in a complex situation
ZTWB004 Action Tips The Team Identify your preconceived ideas about your role as manager
BCEP304 Session Hints for better decision-making
BPRH200 Quick Win How to think intrapreneurially
BSFI340 Session Managing with value creation levers
BSRH627 Session What is Shared Leadership?
BSRH628 Quick Win How Can Organizations Develop Shared Leadership?
BSST107 Session The 3 pillars of a successful strategy
BSST108 Session Defining the SWOT analysis
BSST110 Session Competitive advantage and competitive environments
BSST306 Session What is company strategy?
BSST308 Session Mastering the SWOT analysis
BSST309 Session Building your strategy at the business level
BSST310 Session The value chain and competitive advantage
BSST322 Session Managing a strategic portfolio
BSST323 Session Expanding a company through external acquisitions
BSST329 Session Understanding the challenges of corporate responsibility and of sustainable development
BSST330 Session Understanding your economic impact and improving your relationship with stakeholders
BSST331 Session Managing in a socially responsible way
BSST624 Session Creating value for shareholders
BSST640 Session What is agility?
BSST642 Session Strategizing for agility
BSST643 Session Governance for sustainable effectiveness
BSST645 Session Agile work systems
ECEP304 Essential Hints for better decision-making
EJCA034 Essential Communicating – connecting to your people
EJCA726 Essential Empower your team by clarifying the organization’s DNA
EJCA727 Essential Energize your team by connecting to needs
EJCA728 Essential Make effective group decisions
EJCA729 Essential Create meetings that matter
EJCA733 Essential Going fast versus going far with true empathy
EJCP304 Essential Define the project and assign key roles
EJCP305 Essential Set the project milestones
EJCP306 Essential Break down the project
EJCP307 Essential Organize the project and negotiate for resources
EJCP308 Essential Launch the project under the right conditions
EJCP309 Essential Control the project
EJCP310 Essential Close the project
EJCP311 Essential Manage project risk
EJCP633 Essential One-piece flow
EJCP634 Essential Just in time
EJCP640 Essential Improving your project management maturity
EJCP642 Essential Stimulating online project collaboration
EJEP002 Essential Setting clear, achievable goals
EJEP313 Essential Recognize the factors in time-wasting
EJIV006 Essential Getting ideas flowing
EJIV007 Essential Helping to implement ideas
EJIV303 Essential Using the Post-it® method to involve everyone in large meetings
EJIV304 Essential Involvement techniques for effective meetings
EJMH028 Essential What is delegation?
EJMH030 Essential What is the best way to delegate?
EJMH062 Essential What is transverse management?
EJMH065 Essential Asserting your leadership in a non-hierarchical relationship
EJMH109 Essential Management that encourages staff to be client-oriented
EJMH118 Essential Improving your staff’s skills through mentoring
EJMH119 Essential Treating your staff like your clients
EJMH123 Essential Preparing to implement the vision
EJMH124 Essential Building on the values and motivation of your people
EJMH125 Essential Getting your teams to adopt the vision
EJMH127 Essential What is leadership?
EJMH138 Essential The challenges of motivation
EJMH139 Essential Using motivational techniques effectively
EJMH140 Essential Motivating people by getting to know them better
EJMH334 Essential Psychology in management
EJMH336 Essential How to improve your coaching by understanding people better
EJMH340 Essential Fundamental coaching tools
EJMH341 Essential When should you coach? When should you manage?
EJMH343 Essential How to prepare your meetings by using the CPA method
EJMH350 Essential How to keep your meetings under control from the very start
EJMH351 Essential How to run meetings efficiently
EJMH352 Essential How to conclude your meetings
EJMH354 Essential Monitoring delegation
EJMH355 Essential What to do when an assignment goes wrong
EJMH356 Essential Taking stock of your role as a manager
EJMH358 Essential Carrying out a diagnosis of your team
EJMH359 Essential Taking stock of your team
EJMH360 Essential Your first steps as a manager: a few golden rules
EJMH363 Essential Developing cooperative behavior
EJMH364 Essential Ensuring cooperation: understanding your key stakeholders
EJMH378 Essential Choosing which skills to develop in your team
EJMH379 Essential Developing skills through training
EJMH380 Essential Developing skills by delegating
EJMH381 Essential Developing your team’s skills through individual coaching: the GROW approach
EJMH382 Essential Organizing work so that it acts as training
EJMH383 Essential Handling planned changes successfully
EJMH384 Essential Choosing the right strategy for implementing a change
EJMH385 Essential Organizing a planned change
EJMH386 Essential Change projects: the crucial role of communication
EJMH387 Essential Day-to-day management of a planned change
EJMH388 Essential Change leadership: some ethical issues
EJMH389 Essential How to use the SMART method to formulate pertinent objectives that motivate your staff
EJMH390 Essential Giving constructive feedback
EJMH391 Essential Supporting your team members through change
ESFI040 Essential Managing with value creation levers
BSMK649 Session Ensure the successful diffusion of innovation
ETCR004 Essential The Team Boost group creativity
ZJIV210 Action Tips Design a solution to a problem
ZPRH200 Action Tips Managing a project like an entrepreneur
BSMK322 Session Choosing the correct market positioning for your product
BSMK323 Session What is marketing?
BSMK324 Session Understanding segmentation
BSMK326 Session Determining your marketing strategy
BSMK330 Session Create your marketing plan
BSMK635 Session Digitally enhancing your product
BSMK636 Session Understanding your digital consumers
BSMK638 Session Developing your digital communication strategy
BSMK639 Session Structuring your omni-channel system
BSMK642 Session Understand and influence customers’ attitudes
BSMK644 Session Build a powerful brand personality
BSMK647 Session Use market segmentation to optimize communication
BSMK648 Session Address cross-cultural differences in marketing
BSST302 Session The theory of competitive advantage by Michael Porter
BSST303 Session The limitations of Porter’s model
BSST315 Session Analyzing your competitive position
BSST318 Session Analyzing market dynamics
ESMK022 Essential Choosing the correct market positioning for your product
ESMK023 Essential What is marketing?
ESMK024 Essential Understanding segmentation
ESMK026 Essential Determining your marketing strategy
ESMK030 Essential Create your marketing plan
ESMK635 Essential Digitally enhancing your product
ESMK636 Essential Understanding your digital consumers
ESMK637 Essential Navigating through your digital landscape
ESMK638 Essential Developing your digital communication strategy
ESMK639 Essential Structuring your omni-channel system
ESMK640 Essential Influence customer decision-making
ESMK641 Essential Gain deeper customer insights
ESMK642 Essential Understand and influence customers’ attitudes
ESMK643 Essential Boost customer involvement
ESMK644 Essential Build a powerful brand personality
ESMK647 Essential Use market segmentation to optimize communication
ESMK648 Essential Address cross-cultural differences in marketing
ESST318 Essential Analyzing market dynamics
LEAD117 Video Leader The importance of constant encouragement
LEAD245 Video Leader Goal-setting works
OJCP642 Session Stimulating online project collaboration
VDAG300 Video Faculty Give voice to end-users
VDAW301 Video Faculty Don’t neglect 50% of the market
VDAW306 Video Faculty A leading product is a product designed for women
VDAW309 Video Faculty From performance-oriented marketing to Utopian marketing
VDBT302 Video Faculty Customer-base penetration
VDBT303 Video Faculty Market acceleration
VDBT311 Video Faculty Understand your market context
VDDH307 Video Faculty How curiosity can improve engagement
ZDBT302 Action Tips Explore Your Strategy for Customer-Base Penetration
ZDBT303 Action Tips Explore Your Strategy for Market Acceleration
ZJCA034 Action Tips Connecting to your audience’s language
ZJMH215 Action Tips How do you measure a brand’s influence?
ZJNE008 Action Tips Adapting your pitch to your target’s motivations
ZSMK022 Action Tips Evaluating a market positioning
ZSMK024 Action Tips Segmenting your market
ZSMK026 Action Tips Setting a marketing strategy
ZSMK030 Action Tips Presenting a marketing plan
ZSMK200 Action Tips Give more impact to your message
ZSMK201 Action Tips Price your product
ZSMK202 Action Tips Choose the best strategy to  influence your B2B client’s decisions
ZSMK635 Action Tips Adapting your marketing mix for the digital age
ZSMK636 Action Tips Analyzing your customers’ digital behavior
ZSMK639 Action Tips Optimizing the customer journey
ZSMK640 Action Tips Influence your customers’ journey
ZSMK642 Action Tips Design a powerful marketing message
ZSMK643 Action Tips Increase your customers’ involvement
ZSMK644 Action Tips Build your brand personality
ZSMK645 Action Tips Improve your digital customer experience
ZSMK646 Action Tips Enhance your customer loyalty
ZSMK647 Action Tips Develop a customer-centric communication strategy
ZSMK648 Action Tips Build  your cross-cultural marketing strategy
ZSMK649 Action Tips Ensure the successful diffusion of your innovation
ZTAF004 Action Tips The Team Prepare efficiently for networking
ZTCR001 Action Tips The Team Validate your creative questioning
ZTCR002 Action Tips The Team Get yourself into a creative frame of mind
ZTIG002 Action Tips The Team Improve your communication with the different generations
ZTIG003 Action Tips The Team Read the generations
BSST112 Session Limitations and key success factors of a cost strategy
BSST314 Session Conducting a differentiation strategy successfully
BSST316 Session Value creation and strategy
BSST332 Session Acting in an ecologically responsible way
BSST641 Session Achieving sustainable effectiveness
EJCP635 Essential Cellular layout
EJMH107 Essential Providing a service that meets the customer’s expectations
ESST032 Essential Acting in an ecologically responsible way
ESST641 Essential Achieving sustainable effectiveness
VDCT303 Video Faculty Anticipating conflict between innovation and operations
VDCT304 Video Faculty Going beyond continuous improvement
VDCT305 Video Faculty The limitations of scripted innovation processes
VDCT307 Video Faculty Manage innovation differently from ongoing operations
VDCT309 Video Faculty Facilitate cooperation between innovation and operations
YJCP630 Action Tips Identifying sources of waste
ZSST004 Action Tips Determining strategy with the theory of resources
ZSST644 Action Tips Maximizing the surface area of your organization
LEAD798 Video Leader Learn to take feedback well
OJCP643 Session Developing your soft skills to boost your projects
OJEP202 Quick Win Acquiring a competitive skillset in today’s changing world
OJEP204 Quick Win How to seize the opportunity of digital learning
OJEP220 Quick Win Top 3 skills of a critical thinker
OJEP610 Session Improving your memory
BSST116 Session What is CPV?
EJCA307 Essential Formulating a request, expressing a refusal
EJCA723 Essential Make effective requests
OJCA723 Session Make effective requests
OJCP632 Session Quality at the source
VDAG308 Video Faculty The power of negotiating for others
VDAM318 Video Faculty Integrating with suppliers
VDKG313 Video Faculty Build or buy AI?
WJMH754 Action Tips Your team’s clients and suppliers
XJMH216 Action Tips Doing business with people from different cultures
ZDBS305 Action Tips Identify AI Training Bots to Facilitate Learning
ZJCA307 Action Tips Preparing the wording of a request
ZJCP307 Action Tips Negotiating for resources
EJCA029 Essential Preparing your public speech
EJCA030 Essential Capturing and keeping your audience’s attention
EJCA031 Essential Key principles of communication
EJCA032 Essential High-impact communication: shaping your message
EJCA033 Essential Building rapport and influence when communicating
EJCA305 Essential Identify the different styles of communication
EJCA732 Essential Craft effective messages with empathy
LEAD095 Video Leader The danger of miscommunication
OJCA320 Session Rephrasing
OJCA329 Session Preparing your public speech
OJCA330 Session Capturing and keeping your audience’s attention
OJCA331 Session Key principles of communication
OJCA332 Session High-impact communication: shaping your message
OJCA333 Session Building rapport and influence when communicating
OJCA334 Session Communicating – connecting to your people
OJCA605 Session Identify the different styles of communication
OJCA732 Session Craft effective messages with empathy
OJMH204 Quick Win Unconscious bias—we all have it
TTIG302 Session The Team Communicate across generations
VDAG309 Video Faculty Beware of misinterpretations!
VDTC304 Video Faculty Practise the principle of charity
VDWC301 Video Faculty Engage your audience through storytelling
YJCA029 Action Tips Preparing a speech to convince or to get people to act
YJCA031 Action Tips Diagnosing a communication problem
ZJCA029 Action Tips Preparing to speak publicly
ZJCA031 Action Tips Communicating an important message
ZJCA032 Action Tips Shaping the impact of your communication
ZJMH116 Action Tips Adapting your communication style to your international partners
ZSMK638 Action Tips Writing a digital communication strategy
BCIV601 Session Walt Disney and the art of making ideas a reality
BSST118 Session The 4 stages of market development
BSST119 Session What is a Strategic Business Area?
BSST125 Session How markets evaluate a company’s performance
BSST201 Quick Win Is what you see all there is?
BSST321 Session Company growth: specialization or diversification?
ECIV301 Essential Walt Disney and the art of making ideas a reality
EJCP630 Essential Lean philosophy
EJCP631 Essential Measuring processes for improvement
EJCP632 Essential Quality at the source
EJCP636 Essential Continuous improvement
ESST116 Essential What is CPV?
ESST118 Essential The 4 stages of market development
ETCR002 Essential The Team Make creative ideas emerge
OJEP203 Quick Win Using feedback to boost professional development
OJEP221 Quick Win Find solutions in times of crisis
OJIV213 Quick Win The design thinking process
OJMH215 Quick Win How to measure a person’s or a brand’s influence?
VDBT304 Video Faculty Product expansion
VDBT305 Video Faculty Customer and product diversification
VDCT301 Video Faculty Winning in Emerging Markets with Reverse Innovation
VDCT306 Video Faculty The myth of the innovation hero
VDCT308 Video Faculty Build a dedicated innovation team
VDCT310 Video Faculty Make specific plans to test your innovation hypothesis
VDDC312 Video Faculty How can you innovate without breaking the bank?
VDDH308 Video Faculty How curiosity can lead to innovation
VDDH309 Video Faculty Using curiosity to break silos
ZDBS313 Action Tips Brainstorm Ideas for Harnessing Generative AI
ZDBT305 Action Tips Weigh Entering a New Market with a New Product
ZJMH112 Action Tips Analyzing you and your counterparts’ cultural influences
ZJNE202 Action Tips Find creative solutions
ZJNE301 Action Tips Finding ideas
ZSMK641 Action Tips Generate in-depth customer insights
ZTCR003 Action Tips The Team Look at a problem creatively
BSMK202 Quick Win Strategies to influence B2B decision-making
BSMK640 Session Influence customer decision-making
BSMK641 Session Gain deeper customer insights
BSMK643 Session Boost customer involvement
BSMK645 Session Design a great customer experience
BSMK646 Session Turn customer satisfaction into customer loyalty
EJMH366 Essential Networking
EJMH369 Essential Leading a brainstorming session
EJMH370 Essential Preparing a convincing presentation
EJNE014 Essential Closing your deals: an introduction
EJNE015 Essential Some deal-closing techniques
EJNE016 Essential Improving your understanding of your prospect’s situation
EJNE017 Essential Motivate your target by raising problems that need resolving
EJNE018 Essential Increase your target’s motivation by asking implication questions
EJNE019 Essential Master large project selling with the help of a real-world example
EJNE020 Essential Asking questions about results the other side hopes for
EJNE021 Essential Adapt your pitch to your target’s express needs
EJNE022 Essential Discover the keys to successful selling
EJNE023 Essential Preparing a sales meeting
EJNE024 Essential Successfully manage the first 5 minutes of your sales meeting
EJNE025 Essential Discovering your client’s needs and motivations
EJNE026 Essential Making a good sales argument to convince the client
EJNE027 Essential Dealing with clients’ objections
EJNE028 Essential Concluding a sale
EJNE303 Essential Questions that make people say Yes
EJNE304 Essential How to ask questions that lead to a “yes” answer
EJNE305 Essential How to respond when faced with objections
EJNE309 Essential Figure out your negotiating style
EJNE310 Essential How to avoid haggling or positional bargaining
EJNE311 Essential Maintaining a good working relationship when negotiating
EJNE312 Essential Getting ready to negotiate
EJNE313 Essential Understanding the mutual gains approach
EJNE629 Essential Assuming the role of key account manager
EJNE630 Essential Choosing key accounts
EJNE631 Essential Categorizing key accounts
EJNE632 Essential Choosing the right relationship level with key accounts
EJNE633 Essential Developing your contacts in your key accounts
EJNE634 Essential Being an expert in your key account
EJNE640 Essential Better serve customers through cross-selling and up-selling
EJNE645 Essential Provide ongoing training for your salesforce
EJNE646 Essential Manage your team’s pipeline
EJNE647 Essential Set team goals and motivate wins
EJNE649 Essential Run an effective meeting for your salespeople
EJNE650 Essential Address poor sales performance
EJNE653 Essential Groom future sales managers
LEAD043 Video Leader A rare sales skill
LEAD101 Video Leader Being authentic builds trust with clients
LEAD113 Video Leader The art of creating a natural rapport with prospective clients
LEAD116 Video Leader Building relationships and trust with clients
LEAD305 Video Leader Winning new business
OJCP644 Session Project manager: From good to great client relationships
OJNE202 Quick Win One to say yes, two to say no
OJNE203 Quick Win Become an expert on your product lines
OJNE210 Quick Win Take on the roles of a sales manager
OJNE211 Quick Win Build credibility with your sales team
OJNE212 Quick Win Be firm but fair
OJNE213 Quick Win Catch the signs of a struggling salesperson
OJNE314 Session Closing your deals: an introduction
VDBB300 Video Faculty What it really means to sell solutions, not products
VDBB302 Video Faculty Would you get soaked for a sale?
VDBB303 Video Faculty Going the extra mile can win you sales
VDBB304 Video Faculty Setting expectations for your sales team
VDBB305 Video Faculty Prospecting: know when to say stop
VDBB306 Video Faculty Always stay in control of a sales meeting
VDBB308 Video Faculty Pushing your sales team to their limits
VDBT306 Video Faculty Optimise sales
VDTC307 Video Faculty Appreciate the power of persuasion
ZJCA723 Action Tips Make requests that forge connections
ZJNE015 Action Tips Closing a sale
ZJNE016 Action Tips Preparing questions about your prospect’s situation
ZJNE017 Action Tips Preparing questions to arouse your prospect’s interest
ZJNE018 Action Tips Increasing the feeling of urgency in a prospective customer
ZJNE020 Action Tips Increasing the feeling of urgency in a prospective customer
ZJNE021 Action Tips Preparing your pitch for a difficult sale
ZJNE023 Action Tips Prepare your sales meeting
ZJNE024 Action Tips Evaluate the quality of the client relationship
ZJNE025 Action Tips Prepare your sales arguments
ZJNE026 Action Tips Formulate your sales arguments
ZJNE028 Action Tips Spot when to conclude the sale
ZJNE201 Action Tips Secure your customers’ trust
ZJNE204 Action Tips Generate customer surprise
ZJNE210 Action Tips Take action on your sales management responsibilities
ZJNE211 Action Tips Assess your credibility with your sales team
ZJNE212 Action Tips Develop the right attitude with your salesforce
ZJNE213 Action Tips Restore a struggling salesperson’s confidence and performance
ZJNE302 Action Tips Making your arguments persuasive
ZJNE305 Action Tips Preparing how to deal with objections
ZJNE311 Action Tips Handling human relations in negotiations
ZJNE312 Action Tips Preparing a negotiation
ZJNE313 Action Tips Succeeding in a negotiation
ZJNE629 Action Tips Drawing up a key account team contract
ZJNE630 Action Tips Assessing your clients to choose your key accounts
ZJNE631 Action Tips Measuring the strength of your position with a key account
ZJNE632 Action Tips Evaluate your relationship level with a key account
ZJNE633 Action Tips Mapping your key account team’s contacts
ZJNE634 Action Tips Drawing your key account market map
ZJNE641 Action Tips Post-sale follow-up in style
ZJNE643 Action Tips Map your sales process
ZJNE644 Action Tips Adapt for three levels of performance on your sales team
ZJNE646 Action Tips Ensure accurate tracking of your pipeline
ZJNE649 Action Tips Plan sales meetings over the course of a year
ZJNE650 Action Tips Deal with a sales performance problem
ZJNE653 Action Tips Identify and groom your future sales managers
YJNE021 Action Tips Preparing for a sales meeting with a prospective customer
YJNE028 Action Tips Analyzing the outcome of a sales meeting
YJNE634 Action Tips Identifying your key account’s strengths and weaknesses
YTAF004 Action Tips The Team Efficient follow-up after a networking meeting
ZDBT306 Action Tips Explore Your Strategies for Sales Optimization

Digital-Learning