By January 28, 2021
Posted on Medicine



Our client an Africa-focused healthcare asset management entity, committed to investing in and transforming healthcare assets across Africa through innovation and technology is looking to hire a CHIEF OPERATING OFFICER.

Reports to:    Chief Executive Officer


The ideal candidate   will provide strategic management of the operations of the holdings company including the integrated group of health facilities across Kenya. He/she will exercise management responsibility, ensuring efficient services that are designed to meet the needs of patients, physicians, staff and external stakeholders.


Operations and Data Management:

  • The COO will be responsible for integrating the strategic plan of the organization with its operations. He/she will develop a robust strategy to guide the operational activities across the organization’s corporate level and its owned facilities.
  • Manage and address operational problems raised by the facility-level CEOs and other staff.
  • Work with the facility-level CEOs in designing a supportive supervision strategy to bridge gaps in the performance standards of basic management systems at individual facilities
  • Enforces the utilization of Electronic Management Record system for efficient and effective data capturing.
  • Actively monitor facilities' progress to identify critical bottlenecks, potential strengths and weaknesses in management and execution of policies and processes.
  • Identify lessons learned and use the knowledge gained from risk evaluation to prioritize timely interventions and employ robust coping mechanisms to achieve company-wide goals

Supply Chain Management:

  • Oversee the pharmacy supply chain, procurement and general supply chain management
  • Design a fit-for-purpose and sustainable drug supply chain system across all its owned facilities.
  • Develop a strong relationship between all supply chain vendors
  • Design a vendor performance management system for the supply chain, to measure their performance against certain KPIs such as quality, order fulfillment and stock-outs at the facility and provide weekly feedback across the board


Quality Initiatives

  • Oversee the development and implementation of quality initiatives across all its owned facilities
  • Responsible for providing expertise and oversight for the implementation, operations, upgrading and leveraging on the use of technology system for the clinical care of patients across different regions.



  • Bachelor of Medicine and Surgery (MB; BS Degree), 12 months housemanship & Residency completed
  • An M.Sc./MBA/PhD in Financial Management, Business Operations, Strategic Management, Public health, Health Economics, Health Administration or Health Care Operations and Management will be an added advantage
  • Over 7 to 8 years’ professional experience in Business Management/Operations in Healthcare, Healthcare management and operations with 3 years in a managerial position
  • Excellent financial and business acumen
  • Excellent knowledge and experience in clinical supervision and program management.
  • Patient-oriented with excellent counseling skills.
  • Women are strongly encouraged to apply
  • Solid understanding of performance evaluation procedures
  • Excellent knowledge of standards (e.g. ISO, SafeCare) and regulations for the clinical field
  • Proficient in MS Office and computer systems (e.g. patient management software)



All applications should be done on or before close of business 28th February 2021 on link below:

Only shortlisted candidates will be contacted



Job Information

Status: Open No of vacancies: 1 Job type: Full Time Job level: Top level Years of experience: 7 Salary: Negotiable Publish date: 28 Jan 2021

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