Sales Admin

Sales Administrator

Job Purpose

To support the sales function by managing sales data, preparing reports, maintaining customer records, coordinating sales administration, and supporting digital marketing activities to generate leads and improve customer engagement.

• Maintain accurate sales records, customer databases, and sales documentation.
• Prepare daily, weekly, and monthly sales performance reports and dashboards.
• Analyse sales data to identify trends, opportunities, and areas for improvement.
• Monitor sales targets and provide performance updates to the sales team.
• Coordinate quotations, proposals, contracts, and customer correspondence.
• Support lead generation through digital marketing campaigns.
• Manage and update the company's website and social media platforms with relevant marketing content.
• Monitor digital marketing performance, including website traffic, social media engagement, and campaign results.
• Assist in email marketing campaigns and maintain customer mailing lists.
• Work closely with the sales and marketing teams to improve customer acquisition and retention.
• Maintain confidentiality of customer and company information.
• Perform any other duties assigned by management.

• Diploma or Bachelor's degree in Business Administration, Marketing, Statistics, Data Analytics, or a related field.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Knowledge of data analysis and reporting tools is an added advantage.
•   Experience with digital marketing platforms and social media management is desirable