Freight Forwarding Clerk

Job Title: Freight Forwarding Clerk

Location: Germany

Application Email: recruitment@agrworkforce.com-job title as the subject line.

Job Summary

We are seeking highly organized and customer-focused Freight Forwarding Clerks to join a growing logistics team in Germany. The successful candidates will coordinate national road freight transport operations, manage customer orders, dispatch transport services, and ensure efficient communication between customers, freight carriers, and drivers while strictly complying with German transport regulations.

• Transport Planning & Dispatch: Plan and dispatch truck units (tautliners) for national long-distance transport. Coordinate and allocate transport assignments to freight carriers.

• Order Management: Receive, record, process, and coordinate incoming customer transport orders.

• Schedule Optimization: Plan, monitor, and optimize transport schedules to ensure on-time delivery performance.

• Communication Hub: Act as the primary point of contact for customers, freight carriers, and assigned truck drivers.

• Compliance & Monitoring: Monitor vehicle movements, track delivery performance, and ensure strict compliance with German driving hours and rest period regulations.

• Problem Resolution: Resolve operational issues proactively and provide timely updates to customers.

• Documentation: Maintain accurate transport records, logs, and logistics documentation.

• Team Collaboration: Work closely with warehouse, logistics, and transport teams to guarantee seamless service delivery.

• Educational Background: Diploma or Bachelor's Degree in any of the following fields:

  • Logistics and Supply Chain Management

  • Transport and Logistics

  • Clearing and Forwarding

  • Procurement and Supply Chain Management

  • Business Management / Commerce (or a related field)

• Professional Certification: Certification in logistics or transport management is an added advantage.

Required Experience & Skills

• Experience: Minimum of 2 years of experience in freight forwarding, logistics, transport coordination, dispatch operations, or supply chain management.

  • Experience dispatching long-distance trucks is highly desirable.

  • Candidates with practical logistics or transport operations experience transitioning into a dispatch role are encouraged to apply.

• Technical Knowledge: Working knowledge of transport documentation and freight operations.

• Software Proficiency: Strong computer skills, including MS Office and Logistics/Transport Management Systems (TMS).

• Language Proficiency: German language proficiency (spoken and written), minimum recommended level: B1 (Candidates who do not yet meet the required German level may enroll in a structured language training program while recruitment, verification, recognition, and visa processing are underway).

• Core Competencies: High attention to detail, ability to work independently under pressure, strong problem-solving skills, and excellent relationship-building capabilities with clients and drivers.

Required Application Documents

Interested applicants must prepare and submit the following documents:

1. Updated Curriculum Vitae (CV)

2. Valid Passport

3. Academic Certificates and Transcripts

4. Professional Certificates

5. Employment Reference Letters

6. Certificate of Good Conduct

7. German Language Certificate (if available)