Sales Representative - Veterinary

We are seeking a motivated and customer-focused Sales Representative – Veterinary to support the sale and promotion of veterinary products and animal health solutions. The successful candidate will be responsible for serving customers, developing new business opportunities, maintaining existing client relationships, and providing accurate product information to meet customer needs.

The role requires a strong sales orientation, good knowledge of veterinary products, and the ability to deliver excellent customer service while contributing to the company's sales growth and customer retention objectives.

• Promote and sell veterinary products and animal health supplies to walk-in customers, existing clients, and prospective customers.

• Identify new sales opportunities and develop relationships with farmers, veterinary practitioners, agrovet outlets, and other relevant customers.

• Follow up on sales leads, dormant accounts, and existing customers to generate repeat business and expand the customer base.

• Respond to customer enquiries, quotations, tenders, emails, WhatsApp messages, and telephone calls promptly.

• Prepare quotations, process sales orders, raise invoices, and coordinate with the Accounts team on order and payment processing.

• Provide accurate information on veterinary products, including their uses, application instructions, storage requirements, and relevant precautions.

• Refer complex animal health concerns requiring diagnosis or professional veterinary intervention to a qualified veterinary professional.

• Maintain accurate customer records, sales transactions, and order documentation using the company's sales systems.

• Monitor product availability, report low-stock and expired items, and coordinate with the Inventory Team on stock replenishment.

• Ensure veterinary products are properly displayed, stored, and handled in accordance with product instructions and company procedures.

• Address customer concerns, follow up on complaints, and obtain feedback to improve customer satisfaction.

• Support sales promotions, customer visits, and other business development initiatives.

• Prepare and submit sales and customer activity reports as required.

• Work towards achieving assigned sales targets and contributing to overall business growth.

• Diploma or Degree in Animal Health, Animal Science, Veterinary Technology, Sales and Marketing, or a related field.

• At least two (2) years of relevant sales experience, preferably in veterinary products, animal health supplies, or the agrovet industry.

• Good knowledge of veterinary products and animal health solutions.

• Proven ability to generate sales, identify new business opportunities, and maintain customer relationships.

• Strong communication, negotiation, and customer service skills.

• Ability to identify customer needs and recommend appropriate products within the scope of one's qualifications and experience.

• Good organisational skills, attention to detail, and ability to maintain accurate sales records.

• Familiarity with Microsoft Office and sales or inventory management systems is an added advantage.

• Ability to work towards sales targets and contribute to business growth.